Juan Guerrero
Stafford,TX
Summary
Dynamic Parts Professional with a proven track record at Sterling McCall Toyota Fort Bend, excelling in customer satisfaction and team collaboration. Expert in parts ordering and problem-solving, significantly enhancing customer experience and operational efficiency. Skilled in warehouse operations and sales support, committed to delivering top-notch service and support.
Overview
10
10
years of professional experience
Work History
Parts Professional
Sterling McCall Toyota Fort Bend
07.2021 - Current
- Provided exceptional customer service, addressing concerns promptly and ensuring complete satisfaction with purchased parts.
- Worked with wholesale shops, dealer technicians and properly stock and sell parts and tools.
- Educated customers on proper part installation and maintenance practices, enhancing their overall experience and promoting long-term product satisfaction.
Warehouse Manager
Don McGill Toyota
04.2014 - 07.2021
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Education
Diploma -
Hasting High School
Houston, TXSkills
- Shipping and receiving
- Shelf Stocking
- Warehouse Operations
- Parts Ordering
- Sales Support
- Order Placement
- Technician support
- Team Collaboration
- Problem-Solving
- Time Management
Timeline
Parts Professional
Sterling McCall Toyota Fort Bend
07.2021 - Current
Warehouse Manager
Don McGill Toyota
04.2014 - 07.2021
Diploma -
Hasting High School
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