Juan Henriquez

I.T Specialist

Lawrence Public School System

Lawrence, Massachusetts

07.2021 - Current

Upgraded district-wide WLAN network. It consisted of configuring, deploying, and maintaining over 700 wireless access points, as well as configuring the switch ports; these devices are patched down to.
Replaced uninterrupted power supplies in each network IDF and MDF, district-wide, while maintaining cleanliness within these network stacks.
Assembled, updated, configured, and deployed/racked 6405R Aruba switches, as well as HP switches, for building/school network upgrades.
Configured and deployed Verkada security systems throughout the district; this includes camera installations, door access control panels, badge readers, and intercom systems.
Pulled and wall-fished thousands of feet of cat/low voltage cable throughout the Lawrence school district buildings for a variety of end devices, including cameras, wireless access points, end-user data drops, etc. This includes fitting and installing conduit for data drops and terminations, both at the switch end and the user end.
I was tasked with creating Virtual Local Area Networks throughout the district network to support various network implementations and devices.
Configured and maintained hardware and software for both classroom and administrative technology.
Resolved network connectivity issues to ensure uninterrupted online services.
Installed operating systems, applications, patches, updates. as needed.
Investigated system errors to determine root cause of issue and implement solutions accordingly.
Set up local area networks and wide area networks.
Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
Disassembled computer systems to troubleshoot and resolve hardware issues.
Assisted in the implementation of new technologies and systems to improve efficiency.
Monitored network performance and identified areas for improvement.
Performed troubleshooting to diagnose and resolve complex technical problems.
Participated in after-hours on-call rotation for critical support needs. This entails staying past my scheduled work hours to perform building cutovers for network upgrades.
Conducted remote diagnostics to identify and solve technical problems.