Summary
Work History
Education
Skills
Languages
Timeline
Generic

Juan Hermida

Zephyrhills

Summary

Proven team player and problem-solver excelled at HomeSense by enhancing customer satisfaction and boosting sales through strategic merchandise placement and exceptional service. Skilled in web development and effective communication, adept at collaborating with peers to share best practices and drive store performance. Demonstrates strong analytical thinking and project planning abilities.

Work History

Seasonal Merchandise Associate

HomeSense
09.2024 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
  • Optimized store layouts by strategically placing popular items in high visibility areas, drawing customer attention and increasing sales.

Education

Bachelor of Computer Science -

University of South Florida
Tampa, FL
03-2027

Skills

  • Web development
  • Problem-solving
  • Teamwork and collaboration
  • Excellent communication
  • Troubleshooting skills
  • Analytical thinking
  • Project planning
  • C/C, Python, HTML, CSS

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Seasonal Merchandise Associate

HomeSense
09.2024 - Current

Bachelor of Computer Science -

University of South Florida
Juan Hermida