TEHYA RAMOS-KAULA
Bremerton,WA
Summary
Experienced in managing multiple tasks simultaneously with an exceptional commitment to work excellence. Demonstrates strong leadership abilities, adept problem-solving techniques, and proficient organizational capabilities. Provides a welcoming attitude and exceptional customer service. Trustworthy and devoted team member equipped with resourcefulness and innovative problem-solving. Actively pursuing opportunities to acquire knowledge and broaden skill sets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Hostess/Wait Staff Member
Morale Welfare and Recreation
06.2022 - 07.2023
- Managed financial responsibilities, including adeptly counting and reconciling cash and credit card receipts at the end of every shift
- Facilitated secure and efficient payment processing for catering events valued over $10,000, including transactions via credit/debit cards, checks, cash, and international currency
- Resolved customer complaints promptly and professionally while maintaining good relations with clients
- Handled incoming phone calls, providing cheerful and informative responses to inquiries, facilitated reservations, and swiftly processed to-go orders
- Trained and mentored new cashiers aiming to optimize performance
- Proficiently packaged to-go orders, conducting thorough quality checks to ensure the best experience possible.
- Greeted customers and answered any questions they had about the store's products and services.
- Seated customers, accurately took orders, brought to customers, and bussed, cleaned, and reset tables for next customers.
Marketing Manager Intern
Maui Game Studio
06.2020 - 07.2020
- Kept organized documents detailing assignments, in-progress work, and completed project milestones through MS systems.
- Coordinated meetings between project members and clients to develop ideas, discuss progress, and set goals
- Performed market analysis and researched the latest trends
- Identified areas for improvement and collaboration to increase knowledge and rectify problems.
Model
Kumumea Designs
09.2021
- Promoted products and services by posing for photo shoots and live shows/conventions
- Applied makeup and hairstyle in accordance with clothing style.
Education
Bachelor's in Marketing -
Northern Arizona University
05.2027
High School Diploma -
Nile C. Kinnick High School
05.2022
Skills
- Strong organizational and time-management skills
- Proficient using Microsoft Office
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Very adaptable to a multitude of work environments
- POS Systems
- Customer service excellence
Certification
- Cash Handling Procedures via MWR, 10/2022, Manage change fund, Control Cash and Receipts, Close-Out Daily Transactions, Conduct Surprise Cash Count, and Manage Petty Cash.
- Payment Card Industry - Date Security Standard Training via MWR, 10/2022
- CPR, First-Aid, AED certified, 02/2024
Timeline
Cashier/Hostess/Wait Staff Member
Morale Welfare and Recreation
06.2022 - 07.2023
Model
Kumumea Designs
09.2021
Marketing Manager Intern
Maui Game Studio
06.2020 - 07.2020
Bachelor's in Marketing -
Northern Arizona University
High School Diploma -
Nile C. Kinnick High School
- Cash Handling Procedures via MWR, 10/2022, Manage change fund, Control Cash and Receipts, Close-Out Daily Transactions, Conduct Surprise Cash Count, and Manage Petty Cash.
- Payment Card Industry - Date Security Standard Training via MWR, 10/2022
- CPR, First-Aid, AED certified, 02/2024
Similar Profiles
Adriana CruzAdriana Cruz
Customer Relationship Associate at Morale Welfare And Recreation, NSA Mid-SouthCustomer Relationship Associate at Morale Welfare And Recreation, NSA Mid-South
Richard H. Davis IIRichard H. Davis II
Recreation Specialist at Morale Welfare and RecreationRecreation Specialist at Morale Welfare and Recreation
Marley CouchMarley Couch
Gym Recreation Assistant at Navy Morale Welfare and Recreation (MWR)Gym Recreation Assistant at Navy Morale Welfare and Recreation (MWR)