Juan Herrera
Pasadena,TX
Summary
Dynamic Parts Coordinator at Caliber Collision with a proven track record in inventory management and parts ordering. Expert in utilizing technical documentation to enhance customer satisfaction and streamline operations. Adept at integrating audio/video systems, demonstrating strong problem-solving skills and a commitment to excellence in service delivery.
Overview
29
29
years of professional experience
Work History
Parts Coordinator
Caliber Collision
Humble, TEXAS
09.2024 - Current
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Provided assistance to dealer service technicians, outside mechanics and wholesale parts shops.
- Verified incoming shipments against purchase orders to ensure accuracy of delivery.
- Generated invoices upon completion of outgoing shipments.
- Received, examined and reshelved returned parts.
- Performed scheduled inventory audits per to verify accuracy and product availability.
- Reviewed and understood various technical documentation to make accurate parts selections.
- Utilized parts management software for inventory tracking and order processing.
- Compiled information related to part numbers, descriptions, suppliers into an electronic database.
- Sorted incoming packages into proper storage locations within the warehouse.
- Conducted regular inventory audits to maintain accuracy and accountability.
Double Agent HT Installer
Best Buy / Geek Squad
Houston, Tx
04.2004 - 04.2024
- As a In-Home Installation Technician, I was responsible for delivering, Installing integration, and troubleshooting new and old Audio/Video equipment in home Such as home theater, computing, smart home and networking as well as security system installation.
- Outside of delivery and installing, I would find the right solutions for customers life and technology needs based on lifestyle questions.
- Installed and configured home theaters, instructing consumers on proper equipment usage.
- Oversaw reservation and distribution fo audio-visual equipment and spaces.
- Built strong rapport with customers to foster confidence in system installations.
- Diagnosed technical problems related to AV equipment malfunctions and took corrective action accordingly.
- Monitored audiovisual signals for quality control purposes.
- Identified, diagnosed, and resolved problems with media systems.
- Calibrated audiovisual systems to ensure optimal performance.
- Utilized industry best practices in pulling low-voltage cabling.
- Maintained and troubleshot audiovisual equipment, including projectors, sound systems, microphones, amplifiers, mixers, and associated cables.
- Performed preventive maintenance on all AV equipment as needed.
- Repaired faulty equipment such as speakers, amplifiers and other components when needed.
- Followed specifications to pull and terminate cables.
- Tested newly installed audio-visual systems prior to use by clients.
- Worked effectively in team environments to make the workplace more productive.
- Exceeded customer satisfaction by finding creative solutions to problems.
Repossession Agent Helper
ARB automobile recovery bureau
Houston, Tx
11.2002 - 03.2004
- Assist in locating vehicles for recovery, as well as taking inventory of vehicle and content.
- Collaborated with lenders, law enforcement agencies, legal counsels, clients, and debtors in order to ensure successful recoveries.
- Drove company vehicle safely during transport of recovered assets.
- Assisted other agents by providing support during complex cases.
- Completed day-to-day duties accurately and efficiently.
Volkswagen Line Inspector
Turning Basin Service
Houston, Tx
02.1998 - 08.2002
- Inspection of new vehicle that have been exported. For body and paint defects.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Identified non-conforming parts on the production line and documented findings in reports.
- Marked materials with grade or acceptance status.
- Inspected products for defects, ensuring that all items met quality standards.
Paint Prep Technician / painter (parts)
Auto Nation Recon
Missouri city, Tx
02.1996 - 04.1998
- Preparing vehicles, reconditioning and paint as well as painting parts.
Painter Helper
Gene Hamon ford
Texas City, TX
- Prepping cars for paint.
Education
High school -
Charles h . Milby high school
Houston, TX05.1986
Skills
- Inventory management
- Parts ordering
- Technical documentation
- Equipment installation
- Audio/video integration
- Customer relationship management
Languages
Spanish
Timeline
Parts Coordinator
Caliber Collision
09.2024 - Current
Double Agent HT Installer
Best Buy / Geek Squad
04.2004 - 04.2024
Repossession Agent Helper
ARB automobile recovery bureau
11.2002 - 03.2004
Volkswagen Line Inspector
Turning Basin Service
02.1998 - 08.2002
Paint Prep Technician / painter (parts)
Auto Nation Recon
02.1996 - 04.1998
Painter Helper
Gene Hamon ford
High school -
Charles h . Milby high school
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