Juan I
San Francisco,CA
Overview
12
12
years of professional experience
Work History
Senior Billing Analyst
ARGO Data Resource Corporation
04.2023 - Current
- Manage the full-cycle client billing operations, ensuring invoices are accurate, contract-compliant, and delivered within established monthly deadlines.
- Support monthly financial reporting and reconciliations aligned with GAAP principles and internal controls.
- Lead collection efforts on outstanding invoices, partnering with clients and internal stakeholders to resolve discrepancies and maintain clean, audit-ready financial records.
- Review and validate financial data including time allocations, expenses, and project-related costs prior to invoice generation.
- Implemented standardized billing and dispute-resolution procedures, improving process efficiency and strengthening internal controls.
Accounts Receivable Analyst
T-Mobile
09.2021 - 04.2023
- Managed high-volume, project-based billing portfolios, ensuring invoices aligned with contractual terms and internal financial controls.
- Reviewed and reconciled account balances, validating charges, credits, and adjustments to maintain accurate financial records.
- Supported month-end close activities by reconciling receivables and ensuring documentation accuracy.
- Presented monthly accounts receivable aging and trend reports to leadership, facilitating cash flow forecasting and financial decision-making.
Senior Specialist, Enterprise Government Collection
T-Mobile
10.2018 - 09.2021
- Led collections strategy for government and enterprise portfolios, driving timely payment recovery while maintaining contractual compliance.
- Delivered high-quality customer service during collection efforts, balancing firm payment enforcement with professionalism to preserve long-term client relationships.
- Researched and resolved billing discrepancies contributing to payment delays, partnering cross-functionally to ensure accurate invoicing and account correction.
- Analyzed AR aging reports to identify trends, prioritize at-risk accounts, and strengthen cash flow performance.
Account Expert
T-Mobile
06.2014 - 10.2018
- Achieved ranking in top 5% across organization for call handling and revenue retention.
- Trained new hires on collections and billing best practices, contributing to faster resolutions and better customer service experience.
- Resolved escalated customer billing matters, upholding brand integrity and adherence to policies.
- Strong communication and negotiation skills to effectively address client concerns and resolve issues promptly
Education
Master of Arts - Organizational Management
University of Arizona Global Campus
05-2025
Bachelor of Arts - Business Administration And Management
The University of Arizona Global Campus
09-2022
Skills
- Full-Cycle Client Billing
- Accounts Receivable & Payment Application
- Financial Reconciliation & Month-End Support
- Strong organizational and communication skills
- Advanced Excel (Pivot Tables, VLOOKUP, Data Validation)
- Financial Reporting & Data Accuracy
- Solution-focused mindset
- ERP Systems: SAP, Oracle, Microsoft Dynamics GP
Timeline
Senior Billing Analyst
ARGO Data Resource Corporation
04.2023 - Current
Accounts Receivable Analyst
T-Mobile
09.2021 - 04.2023
Senior Specialist, Enterprise Government Collection
T-Mobile
10.2018 - 09.2021
Account Expert
T-Mobile
06.2014 - 10.2018
Master of Arts - Organizational Management
University of Arizona Global Campus
Bachelor of Arts - Business Administration And Management
The University of Arizona Global Campus