Juan Jimenez
Jackson Heights,New York
Summary
Customer service professional with over two years of experience as a cashier and salesperson. Skilled in answering phone calls, greeting customers, stocking shelves, and providing excellent communication. Adept at handling fast-paced environments, with prior experience as a busser in a restaurant. Reliable, adaptable, and committed to delivering great customer experiences.
Overview
4
4
years of professional experience
Work History
Cashier Manager
Un Liquor
08.2022 - Current
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Busser
The Dolar Shop Hot Pot
07.2021 - 05.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Trained new staff in bussing and cleaning procedures.
- Assisted servers in providing efficient service for improved guest experiences.
Education
High School Diploma -
ATLAS High School
Astoria07-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Calm under pressure
- Active listening
- Verbal communication
- Attention to detail
- Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier Manager
Un Liquor
08.2022 - Current
Busser
The Dolar Shop Hot Pot
07.2021 - 05.2022
High School Diploma -
ATLAS High School
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