Juan Jimenez-Ramirez

• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
• Built and maintained relationships with new and existing clients while providing high level of expertise.

· Delivered excellent customer service and maintained top-tier sales performance by identifying client needs and delivering tailored product recommendations.

· Developed key interpersonal skills and sales techniques that translated directly into financial services success.

· Supported Store Manager in operational excellence, contributing to a 10% increase in overall sales.

· Implemented sales strategies, boosting customer satisfaction ratings by 15%.

· Trained and mentored new hires, reducing onboarding time by 20%.

• Detailed all aspects of events and programs in reports that were disseminated to proper personnel.
• Supervised activities and events for large groups.
• Assisted youth with special conditions to meet basic needs.
• Managed incidents and engaged children with indoor activities
• Developed and implemented new activities programs, enhancing student engagement by 25%.