Juan levy
Henderson,NV
Summary
My Long experience and hardworking team player with a track record of enhancing customer satisfaction at LAVO and Kumi Japanese Restaurant with efficient,strong and dynamic multitasking organization Excelled in fast-paced environments, demonstrating exceptional problem-solving skills and a commitment to excellence in guest service. Skilled in table bussing and fostering positive guest experiences, significantly contributing to a welcoming atmosphere and operational success. Hospitality professional with extensive experience in high-volume dining environments. Known for exceptional organizational skills and strong emphasis on teamwork and efficiency. Reliable and adaptable, always ready to meet changing needs with focus on superior guest service.
Overview
9
9
years of professional experience
Work History
Barback and Busser
Kumi Japanese Restaurant And Bar
09.2019 - Current
- Restocked glassware, cleaned bar island and organized supplies to meet demanding trading periods throughout shift.
- Replaced empty kegs and soda syrups.
- Greeted customers and provided friendly, knowledgeable service.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Supported inventory management, monitored stock levels, and alerted management to low supplies, preventing stockouts.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Increased customer satisfaction by quickly clearing tables and ensuring welcoming atmosphere.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Restaurant Busser
LAVO
12.2015 - 08.2019
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Trained new staff in bussing and cleaning procedures.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Reset and cleaned tables quickly to prepare for new customers.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted with bussing tables and cleaning up spills.
- Assisted customers with carry-out service.
- Arranged tables and chairs for special occasions and events.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Education
High School Diploma -
SAN FRANCISCO DE ASIS
EL SALVADOR, C.A12-2005
Skills
- Table Bussing
- Flexible and Adaptable
- Table Setting
- Glass polishing
- Guest service
- Efficient multitasking
- Fast-paced environment
- Bussing tables
- Bar organization
- Bartender support
- Bar supply replenishment
- Teamwork
- Customer service excellence
- Problem-solving
Timeline
Barback and Busser
Kumi Japanese Restaurant And Bar
09.2019 - Current
Restaurant Busser
LAVO
12.2015 - 08.2019
High School Diploma -
SAN FRANCISCO DE ASIS
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