Juan Lilly
Memphis,TN
Summary
Reliable food service professional with experience in cafeteria operations, supply delivery, and cash handling. Skilled in supervising staff, training team members on sanitation and safety, and maintaining organized inventory. Known for clear communication, safe vehicle operation, and timely support across busy service periods.
Overview
10
10
years of professional experience
Work History
Supervisor, driver and Cashier
Nike Food Services (Guckenheimer)
Memphis, tn
2019.02 - Current
- Supervised Guckenheimer food service staff during Nike client meal periods
- Coordinated daily cafeteria operations, food preparation, and service line setup to ensure smooth service.
- Trained team members on sanitation, safety, and service standards.
- Monitored inventory levels, supply stock, and kitchen storage organization.
- Resolved guest concerns promptly and professionally to enhance customer satisfaction.
- Delivered catered meals and supplies across Nike Food Services locations, ensuring timely and accurate service.
- Drove trucks to and from job sites to deliver supplies.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Maintained accurate logs of vehicle inspections and repair status.
Server
P.F. Changs
Memphis, TN
2017.06 - 2019.02
- Delivered attentive tableside service in P.F. Chang's upscale Asian dining room.
- Greeted guests and presented menu items with ingredient knowledge.
- Took accurate orders and entered requests into point-of-sale system.
- Took orders from customers accurately and in a timely manner.
- Checked guest satisfaction and resolved dining concerns promptly.
- Suggested beverages, appetizers, and entrées based on guest preferences.
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained clean tables and organized service stations throughout shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Mail Handler Assistant
UPS Freight
Memphis, TN
2017.02 - 2017.06
- Assisted in loading and unloading mail from delivery trucks, sorting mail into bins, and delivering mail to other departments.
- Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
- Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
- Loaded and unloaded mail trays, sacks, and freight materials in UPS Freight facilities.
Education
Some College (No Degree) - Music Performance
Talladega College
Talladega, ALSkills
- Cafeteria management
- Food safety compliance
- Inventory tracking
- Logistics management
- Point-of-sale system
- Cash handling
- Supply delivery
- Team leadership
- Customer service
- Sanitation practices
Timeline
Supervisor, driver and Cashier
Nike Food Services (Guckenheimer)
2019.02 - Current
Server
P.F. Changs
2017.06 - 2019.02
Mail Handler Assistant
UPS Freight
2017.02 - 2017.06
Some College (No Degree) - Music Performance
Talladega College