Juan Lopez
Dover,New Jersey
Summary
Jack of all trades with an obsession for cars and all things motor sports. I thrive in a team environment where everyone plays their role. Capable and happy to fill in where needed but am most efficient in strategy and meeting highlighted marks. Meeting client expectations at a high level is something I find deep pride in. Everybody knows A guy that can get it done. I am "The Guy" that can get it done correctly.
Overview
10
10
years of professional experience
Work History
Service Advisor
Off Camber Auto Sport
Rockaway, NJ
11.2021 - Current
- Receive & answer all phone calls schedule appointments
- Create lasting relation with client (gauge future needs/wanted upgrades)
- Create all client profiles with corresponding vehicle Vin number
- Intake vehicle and create estimate based off client complaints (alldata/motor)
- Verify problem and create estimate based off Tech's findings(alldata/motor)
- Get client approval
- Order and verify correct parts
- Create labor task with part confirmation for Tech
- Confirm customer concern is resolved/upgrades work as efficiently
- Call client for confirmed pickup date and time
- Property Manager ie. Lot rentals, rent collection, fire inspections ect.
Low Voltage Electrician
Bullet Communications
Hackensack, New Jersey
07.2016 - 10.2019
- Retrofitted modern technologies in older constructions including Piscataway schools, Newark state offiices and correctional buildings
- Ran new homerun applications from MDF to IDF
- Hard wired cat-6 cable to office type intercom systems
- Took detailed notes during walk throughs to create job estimatations
- Presented potential complications to foreman, intiated and executed resolutions
- Troubleshot and reclaimed bad wireless devices reducing top line spend for the job.
Truck Safety & Efficiency Coordinator
A & D LOGISTICS
Dover, New Jersey
08.2014 - 11.2016
- Onboarded 80 drivers to JJ keller app (vehicle tracking program) insuring Driver saftey, Osha, and DOT requirements were met
- Created and maintained driver logs in excel to track operational cost
- Negotiated contracts with Verizon for over 150 Tablets and network connections
- Scheduled all repairs for haulers in house and emergency roadside.
Education
CompTIA A+ Security+ Network -
Career Academy
12.2020
Low Voltage electrical engineering -
Local 102
10.2020
Skills
- Easy going but direct personality
- Natural people person easy to talk to
- Technically savvy and mechanically well versed
- Can translate technical terms to layman's terms
- Team player with an eye for talent
- Sincere car guy who loves all makes
Languages
- Spanish
- English
Timeline
Service Advisor
Off Camber Auto Sport
11.2021 - Current
Low Voltage Electrician
Bullet Communications
07.2016 - 10.2019
Truck Safety & Efficiency Coordinator
A & D LOGISTICS
08.2014 - 11.2016
CompTIA A+ Security+ Network -
Career Academy
Low Voltage electrical engineering -
Local 102
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