Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jay Pittard

Suwanee,GA

Summary

  • Experienced Customer Service Advisor and Inventory Manager with expertise in communication, conflict resolution, and multi tasking. Highly motivated and organized individual who is able to work well in a group setting or alone. Proven skill in establishing expectations and deadlines with clients and co workers while maintaining a can-do attitude.

Overview

5
5
years of professional experience

Work History

Service Advisor

Singleton Marine Group Yacht Center
Buford, GA
03.2023 - 06.2025
  • Managed intake of inventory from boat manufacturers averaging 25 per week
  • Arranged paperwork, boat preparation and shipment/delivery of boats to dealerships in South Carolina and Georgia
  • Provided accurate estimates of repair costs, labor times and parts prices to customers and maintained records of customer interactions/ transactions.
  • Created and maintained a schedule of technicians providing job title/description, hours paid and a list of the parts necessary for job
  • Resolved customer complaints efficiently and timely in a professional manner.
  • Upsold additional products or services when appropriate.
  • Operated forklift and tractors on the lot
  • Towed boats and trailers up to 30ft

Professional Mover

In and Out Moving & Storage
Suwanee, GA
06.2021 - 02.2023
  • Coordinated pickup and delivery of belongings with client
  • Carefully loaded furniture and boxes onto moving trucks using dollies, ramps, and other equipment as necessary.
  • Wrapped furniture in protective coverings before loading it onto truck. and assisted customers with packing fragile items
  • Unloaded furniture from trucks at destination sites ensuring that each item was in the correct room according to customer instructions.
  • Operated trucks and trailers up to 26 feet

Outside Service Coordinator

Bears Best Golf Course
Suwanee, GA
07.2020 - 04.2021
  • Engaged with customers to provide details, handle requests and answer questions to improve customer experience
  • Coordinated use of driving range with pro shop
  • Set up driving range for customers, including bagging of balls and delivery
  • Performed quality control check upon cart return
  • Assisted in cleaning the golf cart and replenishing items as needed (sand, tees, scorecards, etc.)

Education

High School Diploma -

North Gwinnett High School
Suwanee, GA
05.2021

Skills

  • Highly Organized
  • Multitasker
  • Mechanically inclined
  • Fast learner
  • Easy going, Positive Attitude
  • Computer experience

Interests

  • Wrestling, basketball, golf, fitness, motorcycles
  • Grand National Cross Country competitor (National race Class A division & Local race Professional division)
  • 2020 National Grand Champion / 150cc Class, numerous top three finishes

Timeline

Service Advisor

Singleton Marine Group Yacht Center
03.2023 - 06.2025

Professional Mover

In and Out Moving & Storage
06.2021 - 02.2023

Outside Service Coordinator

Bears Best Golf Course
07.2020 - 04.2021

High School Diploma -

North Gwinnett High School

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Jay Pittard