Juan Lopez
Miami Lakes
Summary
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. Seasoned Volunteer with success assisting organizations with service delivery and fundraising. Purpose-driven professional excels in organization and public relations. Consistently maintains professional appearance and attitude when representing organization to propel image.
Overview
4
4
years of professional experience
Work History
Debt Collector Agent
Alex Hernandez
08.2023 - Current
- Utilized persuasive communication skills for successful settlement negotiations, minimizing the need for costly legal proceedings.
- Strengthened company reputation by adhering to ethical collection practices and providing exemplary customer service.
- Demonstrated a strong commitment to professional development by staying current on industry trends and relevant regulatory changes, ensuring compliance and continued success in collections efforts.
- Demonstrated adaptability by working effectively under pressure while managing a large portfolio of delinquent accounts.
Volunteer
Church Youth Group
04.2020 - Current
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Developed marketing strategies and resolved problems to drive sales.
- Performed ongoing analysis to develop and advance future marketing strategies.
Education
No Degree - Business Administration And Management
Miami Dade College
Miami, FL06.2026
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FL06.2022
Skills
- Data Entry
- Clerical Support
- Telephone Etiquette
- Answering Phones
- Computer Skills
- Adaptability and Dependability
- Communication
- Documentation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Debt Collector Agent
Alex Hernandez
08.2023 - Current
Volunteer
Church Youth Group
04.2020 - Current
No Degree - Business Administration And Management
Miami Dade College
High School Diploma -
Barbara Goleman Senior High School
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