Juan Alberto Lopez Pascual
Santa Maria,CA
Summary
Dynamic Field Technician with Charter Spectrum, skilled in network troubleshooting and cable installation. Proven ability to assess customer needs and deliver reliable service. Demonstrated critical thinking and attention to detail while resolving connectivity issues and ensuring quality installations. Committed to excellence in customer service and efficient problem-solving in challenging environments.
Overview
5
5
years of professional experience
Work History
Field Technician
Charter Spectrum
San Luis Obispo, California
10.2023 - Current
- Installed underground and aerial cable for residential customers.
- Diagnosed and resolved network connectivity and equipment issues, ensuring reliable service delivery.
- Educated customers on service usage and troubleshooting techniques
- Utilized diagnostic tools to identify faults in wiring and signal quality.
- Ran coax inside of the crawlspace, attic, or if the customer needed a wall fish to ensure quality work
FENCE AND GATE INSTALLER
Front gate Fencing
Nipomo, Ca
08.2021 - Current
- Determined fence location, ensuring safety by verifying absence of electric cables and water lines.
- Laid out fence lines and marked posthole positions, following instructions, drawings, and specifications.
- Overcame terrain challenges by devising effective solutions for obstacles during projects.
- Used welding tools to shape components according to job requirements.
- Fabricated structural steel components for a variety of projects using cutting, welding and grinding techniques.
- Delivered prompt and friendly service to customers, enhancing overall customer satisfaction.
Education
HIGH SCHOOL DIPLOMA -
Santa Maria High School
Santa Maria06-2016
Skills
- Cable installation
- Cable maintenance
- Cable pulling
- Network troubleshooting
- Diagnostic tool usage
- Troubleshooting
- Technical training
- Equipment handling
- Fieldwork adaptability
- Customer Needs Assessments
- Critical thinking
- Active Learning
- Attention to detail
References
References available upon request
Languages
Spanish, Fluent
Timeline
Field Technician
Charter Spectrum
10.2023 - Current
FENCE AND GATE INSTALLER
Front gate Fencing
08.2021 - Current
HIGH SCHOOL DIPLOMA -
Santa Maria High School