Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan Mariscal

Seattle,WA

Summary

Dedicated Crew Member with extensive experience in fast-paced food service environments, including Piroshky Piroshky and McDonald's. Excelled in customer engagement and teamwork, significantly enhancing dining experiences. Proficient in health code compliance and safe food handling, contributing to a clean and sanitary workspace. Demonstrated ability to improve operational efficiency and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Crew Member

Piroshky Piroshky
11.2023 - Current
  • Operated cash register to ring up final bill and process various forms of payment.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Took orders, prepared meals, and collected payments.
  • Became familiar with products to answer questions and make suggestions.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Inspected goods to establish accurate pricing and labeling.

Crew Member

Potbelly
04.2022 - 11.2023
  • Collaborated with team members to complete orders.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Prepared salads, soups and sandwiches for customers.

Crew Member

McDonald's
04.2021 - 03.2022
  • Collaborated with team members to complete orders.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Took orders, prepared meals, and collected payments.
  • Became familiar with products to answer questions and make suggestions.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.

Education

High School Diploma -

Instituto Firenze
De Las Rosas 528, Jardines De Jerez, 37530 León De
07.2019

Skills

  • Customer Engagement
  • Health Code Compliance
  • Inventory Restocking
  • Cooking
  • Drive-Thru Operations
  • Customer Service
  • Safe Food Handling
  • Food Running
  • Store Opening and Closing
  • Telephone Etiquette
  • Cleaning
  • Teamwork and Collaboration
  • Hospitality service expertise
  • Safety

Languages

Spanish
Native or Bilingual
Portuguese
Elementary

Timeline

Crew Member

Piroshky Piroshky
11.2023 - Current

Crew Member

Potbelly
04.2022 - 11.2023

Crew Member

McDonald's
04.2021 - 03.2022

High School Diploma -

Instituto Firenze

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Juan Mariscal