Juan Martinez
North Hollywood,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Barista Trainer
Starbucks
San Jose, CA
06.2022 - Current
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
- Created complex, hand-crafted beverages based upon customer preferences with high accuracy and consistently strong customer satisfaction.
- Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
- Completed Starbucks Coffee Master certification
- Maintained calm demeanor during high-volume periods and special events.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Greenskeeper
San Jose Country Club
San Jose, CA
01.2022 - 08.2022
- Managed nearby features such as bunkers with raking and regular care.
- Removed leaves, clippings and debris with blowers or collection methods.
- Maintained both two-cycle and four-cycle equipment used in regular greenskeeping.
- Used heavy equipment, mowers and trimmers safely to prevent accidents.
- Transported mulch, soil and sand using shovel and rake.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
Seasonal Driver Helper
UPS
Cupertino, CA
11.2021 - 01.2022
- Loaded and unloaded cargo from vehicles.
- Ensured that all items were properly secured in the vehicle for transport.
- Provided assistance to drivers with loading and unloading packages and other materials.
- Delivered goods to customers' homes or businesses according to delivery instructions.
- Stacked packages securely inside delivery vehicles for safe transport.
- Utilized hand truck or dolly as needed for heavy package delivery.
Sales/Stock Associate
Vans
San Jose, CA
06.2021 - 04.2022
- Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.
- Presented different categories of shoes and shoe care products and explained features, benefits and technical specs to generate sales.
- Seated customer to measure feet and properly fit with correct size shoes.
- Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
Some College (No Degree) - Accounting
De Anza College
Cupertino, CASkills
- Attention to Detail
- Training Method Development
- Job Skill Building
- Sales Expertise
- Specialty Beverages Knowledge
- Training Background
- Problem-Solving
- Critical Thinking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Barista Trainer
Starbucks
06.2022 - Current
Greenskeeper
San Jose Country Club
01.2022 - 08.2022
Seasonal Driver Helper
UPS
11.2021 - 01.2022
Sales/Stock Associate
Vans
06.2021 - 04.2022
Some College (No Degree) - Accounting
De Anza College