Juan Mercedes

Fort Lauderdale,FL

Summary

Proven to enhance customer satisfaction and team efficiency, my tenure at First Health and Crafty Crab showcases a blend of strong multitasking and exceptional guest service skills. Spearheaded new training programs, leading to a notable increase in staff performance. Reliably delivered quality service, achieving project goals with proactive problem-solving.

Work History

Dining Room Attendant

Crafty Crab

Provided attentive service and proactively assessed guest needs.
Delivered exceptional guest experiences through attentive service and quick response to issues.
Assisted wait staff with timely food delivery and guest requests.
Monitored dining room inventory and replenished as necessary.

Pre Qualification's Specialist

First Health

08.2024 - Current

Followed all company policies and procedures to deliver quality work.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Collaborated with cross-functional teams to achieve project goals on time and within budget.
Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.

Education

High School - General Study

Piper High School

Sunrise, FL

07.2012

Skills

Strong multitasking

Languages

Spanish

Professional Working

Timeline

Pre Qualification's Specialist

First Health

08.2024 - Current

Dining Room Attendant

Crafty Crab

High School - General Study

Piper High School

Juan Mercedes

Summary

Work History

Dining Room Attendant

Pre Qualification's Specialist

Education

High School - General Study

Skills

Languages

Timeline

Pre Qualification's Specialist

Dining Room Attendant

High School - General Study

Similar Profiles

Princess ChancellorPrincess Chancellor

Jordan JacksonJordan Jackson

Alexander J ContrerasAlexander J Contreras