Juan Morgan
Houston
Summary
Dynamic courier contractor with Crosstown Couriers, recognized for optimizing delivery routes and enhancing customer satisfaction. Expert in package handling and efficient driving, consistently meeting deadlines while fostering strong client relationships. Trained new team members, contributing to a collaborative work environment and ensuring adherence to safety protocols.
Overview
11
11
years of professional experience
Work History
Courier Contractor
Crosstown Couriers
03.2015 - Current
- Managed timely delivery of packages while adhering to safety protocols.
- Navigated optimized routes using GPS and mapping software for efficiency.
- Communicated effectively with clients to confirm delivery details and address concerns.
- Maintained accurate records of deliveries and pickups using digital tracking systems.
- Trained new couriers on operational procedures and best practices for workflow efficiency.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Contributed to a positive work environment through effective teamwork and collaboration with fellow drivers and dispatchers.
Education
High School Diploma - General Studies
Crowley High School
Crowley, LA05.1987
Skills
- Package handling
- Punctuality
- Deadline oriented
- Route planning
- Efficient driving
- Working independently
- Excellent driving skills
- Attention to detail
Timeline
Courier Contractor
Crosstown Couriers
03.2015 - Current
High School Diploma - General Studies
Crowley High School