Juan Nuñez
Los Angeles,CA
Overview
8
8
years of professional experience
Work History
Valet Attendant
Supreme Parking Services
06.2021 - Current
- Retrieve cars for guest in a timely manner
- Expedited and controlled the movements of guest.
- Enhanced customer satisfaction by providing efficient valet services and maintaining a friendly demeanor.
- Streamlined vehicle retrieval process for faster turnaround times, leading to increased guest loyalty.
- Reduced wait times for guests with effective communication and coordination among valet team members.
- Provided excellent customer service by promptly greeting guests and assisting with any inquiries or special requests.
- Handled cash transactions accurately, balancing daily revenue at the end of each shift.
Package Handler
UPS
07.2022 - 10.2023
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Contributed to increased productivity by working effectively in high-pressure situations.
Driver
Fleet Genius
12.2021 - 05.2022
- Knowledge of solid waste collection and practices
- Exceptional ability to operate waste collection equipments
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Swing Driver/Operations Lead
Fedex Express
08.2019 - 05.2021
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
- Obtained signatures from customers upon delivery of goods.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
Service Agent
AVIS Budget Group
04.2019 - 12.2019
- Inspected Vehicles
- Vacuumed and Detailed cars
- Customer Service.
Service Team Member
Warehouse Shoe Sale
02.2016 - 03.2017
- Improved customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Enhanced teamwork and communication among colleagues through regular collaboration and support.
- Streamlined processes for order accuracy, resulting in reduced wait times and increased customer satisfaction.
- Assisted in training new team members, ensuring adherence to company standards and policies.
Education
High School Diploma -
Thomas Jefferson High
Los Angeles, CA06.2015
Skills
- Quick decision-making
- Strong communication abilities
- Team player mentality
- Cash handling experience
- Reliability and punctuality
- Vehicle safety knowledge
- Positive attitude
- Customer service orientation
- Guest Assistance
- Customer Service
- Attention to Detail
- Punctual and Reliable
Timeline
Package Handler
UPS
07.2022 - 10.2023
Driver
Fleet Genius
12.2021 - 05.2022
Valet Attendant
Supreme Parking Services
06.2021 - Current
Swing Driver/Operations Lead
Fedex Express
08.2019 - 05.2021
Service Agent
AVIS Budget Group
04.2019 - 12.2019
Service Team Member
Warehouse Shoe Sale
02.2016 - 03.2017
High School Diploma -
Thomas Jefferson High