Jaden Luke Rogers
Independent Online Business
Apopka,Florida
2
Languages
8
years of professional experience
Experienced with managing valet services and ensuring customer satisfaction through efficient vehicle handling. Utilizes effective communication skills and quick problem-solving abilities to provide seamless experience for guests. Knowledge of safety protocols and customer service best practices to maintain high standard of service.
Work History
Valet Attendant
7 Months- Delivered exceptional guest service by greeting visitors, parking and retrieving vehicles, and creating welcoming first impressions. Maintained vehicle flow during peak hours, effectively communicating with guests and team members. Managed high-pressure situations with attention to detail, ensuring vehicle safety and enhancing guest satisfaction.
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Managed vehicle parking and retrieval efficiently, ensuring timely service during peak hours.
- Assisted guests with luggage and directions, demonstrating strong communication skills.
Owner Operator
1 Year 7 Months- Operate and manage an e-commerce business through Amway. Developed customer relationships and applied sales strategies to enhance business growth. Tracked orders, managed operations, and engaged consistently with customers to ensure satisfaction.
- Managed online sales platforms to optimize product listings and enhance customer experience.
- Developed targeted marketing strategies to increase brand visibility and customer engagement.
- Analyzed market trends to inform product selection and pricing strategies.
Support Lead Manager
2 Years- Led daily store operations, supported management, and supervised team members to ensure seamless service delivery. Resolved customer concerns and operational issues in real time, enhancing customer satisfaction and operational effectiveness. Communicate with dozens of customers daily to ensure positive experiences and maintain store performance. Trained and onboarded new employees, improving workflow efficiency during high traffic periods.
- Led support team to enhance customer satisfaction through effective issue resolution and product knowledge.
- Streamlined training processes for new staff, improving onboarding efficiency and reducing time-to-competence.
- Developed strategies to optimize inventory management, ensuring timely restocking and minimal stock discrepancies.
Car Detailer and Lead Prepper
2 Years 11 Months- Managed detailing appointments efficiently demonstrating reliability and strong work ethic. Executed vehicle cleaning and restoration using professional equipment and techniques to enhance vehicle appearance. Maintained service records and conducted inspections to uphold quality control standards. Performed effectively in a challenging, high-energy environment while maintaining attention to detail.
- Oversaw daily car detailing operations, ensuring high-quality service and customer satisfaction.
- Trained and mentored new team members on detailing techniques and equipment usage.
- Implemented process improvements that enhanced efficiency and reduced turnaround time for services.
Education
Associate Degree - Business Education
Currently pursuing a degree while developing leadership and business skills.
No Degree - Business and Marketing Coursework
Completed coursework focused on marketing communication and business fundamentals.
Skills
Conflict resolution
Team leadership
Decision making
Vehicle Maintenance
Time Management in Fast-paced Environments
Relationship building
Quick decision-making
Customer communication
Cash Management
Effective communication
Client relations
Stress tolerance
Punctuality and reliability
Team Leadership and Staff Support
Team collaboration
Safe driving record
Driving Credentials
Guest Engagement
Positive Attitude
Attention to detail
Guest Experience
Customer Interaction
Written communication
Customer communication
LANGUAGES
English
Spanish
AWARDS
Consistently trusted with high responsibility workload handling majority of detailing appointments during tenure, Recognized for reliability work ethic and ability to perform in fast paced environments
Timeline
Valet Attendant
Omni Orlando Resort at ChampionsGate
01.2026 - CurrentRead More
Owner Operator
Independent Online Business
01.2025 - CurrentRead More
Support Lead Manager
Five Below
01.2024 - 01.2026Read More
Car Detailer and Lead Prepper
Sweet Water Car Wash
06.2018 - 05.2021Read More
University of North Florida
No Degree from Business and Marketing Coursework
Read More
Seminole State College
Associate Degree from Business Education
Read More