ABENEZER MOLLA
Bothell
Summary
Dynamic professional with strong team leadership and conflict resolution skills. Committed to enhancing guest satisfaction through exceptional customer service and strategic planning.
Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.
Overview
5
5
years of professional experience
Work History
Valet Attendant
BUTLER SEATTLE
2025.07 - Current
- Provided exceptional customer service to enhance guest satisfaction.
- Managed vehicle keys and ensured secure storage at all times.
- Maintained cleanliness and organization of parking areas throughout shifts.
Door-to-Door Sales Representative
Acura Pest Control
2025.05 - 2025.09
- Demonstrated effective communication skills to engage potential customers in diverse neighborhoods.
- Developed persuasive sales pitches tailored to individual client needs and preferences.
- Maintained accurate records of customer interactions and follow-ups for improved relationship management.
- Implemented feedback from clients to improve service delivery and address concerns promptly.
Valet Attendant
Propark Mobility
2023.05 - 2024.01
- Managed vehicle parking and retrieval processes, ensuring seamless guest experiences.
- Communicated effectively with guests to provide exceptional customer service and address inquiries.
- Maintained organized parking areas, optimizing space usage and enhancing operational efficiency.
- Assisted in training new valet attendants, fostering a collaborative team environment.
Security Specialist
Allied Universal Security Services
2021.09 - 2022.11
- Completed official reports to document incidents and security team activities.
- Maintained security for staff, buildings and property to meet facility standards.
- Used intelligence-led tactics to protect personnel and guests.
Education
Bachelor of Arts - Business Management
Northwest University
Kirkland2027-03
Skills
- Effective problem solving
- Quick decision making
- Professional appearance
- Time management
- Strategic planning
- Detail-oriented approach
- Reliability and punctuality
- Conflict resolution
- Effective communication
- Customer service
- Patience and composure
- Stress tolerance
Interests
English Literature, Physical Exercise, Fashion Design, Social Networking
Timeline
Valet Attendant
BUTLER SEATTLE
2025.07 - Current
Door-to-Door Sales Representative
Acura Pest Control
2025.05 - 2025.09
Valet Attendant
Propark Mobility
2023.05 - 2024.01
Security Specialist
Allied Universal Security Services
2021.09 - 2022.11
Bachelor of Arts - Business Management
Northwest University