Ashton Robinson
Las Vegas,Nevada
Summary
Proven hospitality expert with a versatile skill set, including exceptional communication and problem-solving abilities, honed at MGM (Mandalay Bay) and HomeGoods. Demonstrated ability to enhance guest experiences and streamline operations, ensuring efficiency and satisfaction. Adept at multitasking and organization, with a commitment to compassion, integrity, and respect.
Overview
10
10
years of professional experience
Work History
Valet Attendant
MGM (Mandalay Bay)
Las Vegas, Nevada
08.2019 - 02.2025
- Company Overview: Mandalay Bay/Delano Resort in Las Vegas, Nevada.
- Make sure that every guest feels welcome and has a pleasant experience when they arrive at the hotel.
- We are the first people they meet, so it is important to make sure that we leave a good first impression.
- Make sure that the guest has no issues finding check-in, or any other services that they may need.
- We carefully collect their cars and deliver them to the guests upon request.
- Greeted customers and opened doors for them upon arrival.
- Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
- Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
- Assisted customers with their luggage to and from their vehicles.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
Utility Clerk/Overnight Stocker
HomeGoods
Las Vegas, Nevada
11.2016 - 08.2019
- Company Overview: HomeGoods is located on Northwest Durango.
- Managed a range of responsibilities as a Utility Clerk and Stocker at the Northwest Durango HomeGoods location.
- My responsibilities include helping customers with any problems they run into and assisting them with any questions that they need answers to. Organizing the store by picking up and putting away all items to their designated areas.
- Ring up and bag customers' items while holding conversations with them.
- While working on the register, I must work on the computer, doing a variety of tasks that need to be completed.
- As a backroom processor, I was tasked with various duties that included working inside the truck, sorting what stays on the truck, while loading boxes onto the conveyor belt to be processed.
- I am also responsible for opening boxes filled with items, and sorting them on rolling shelves to be put out on the sales floor the following morning.
- Opening, building, and placing furniture out onto the sales floor.
Car Mechanic
LV Audio and Tint
Las Vegas, NV
03.2015 - 01.2017
- Installed window tint and sub woofers on various vehicles in a timely manner.
05.2024 - Current
- Neon Shaved Ice food truck.
- Work the register, and deliver customers' food in a timely manner.
- Operate the snow cone machine, hot cocoa machine, and ice cream machine.
Education
High School -
Arbor View High School
Las Vegas, Nevada06.2017
Advanced Diploma -
Shadow Ridge High School
Las Vegas, Nevada06.2016
Some College (No Degree) - Business
CSN
Las VegasSkills
- Hospitality
- Versatility
- Exceptional care
- Compassion, Integrity, and Respect
- Communication
- Task prioritization
- Problem-solving capacity
- Friendly and outgoing
- Efficient work ethic
- Ability to follow directions
- Patience and composure
- Parking space optimization
- Effective problem solving
- Memory retention
- Team player mentality
- Quick decision making
- Multitasking and organization
Accomplishments
Self Employed T-Shirt Diner. Create designs on Adobe Illustrator for customers. Heat press designs on to various garments such as shirts, pants, hats and mugs. Organized, packed, and shipped orders. Self taught in design and production.
Volunteer Experience
- Bless Fest Medical Services for the Homeless, 11/01/15, 2019
- As They Grow, 2017, Present
- Neon Shaved Ice Food Truck, 05/01/24, Present
Awards
Associate of the Quarter, 01/01/17 - 04/01/17
Affiliations
- Working out 5 days a week
- Technology Building
- Arts and Crafts
- Various Sports
- Hiking/Outdoors
Timeline
05.2024 - Current
Valet Attendant
MGM (Mandalay Bay)
08.2019 - 02.2025
Utility Clerk/Overnight Stocker
HomeGoods
11.2016 - 08.2019
Car Mechanic
LV Audio and Tint
03.2015 - 01.2017
High School -
Arbor View High School
Advanced Diploma -
Shadow Ridge High School
Some College (No Degree) - Business
CSN
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