Summary
Overview
Work History
Education
Skills
Timeline
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Kianna Ashe

Bayonne,NJ

Summary

I look forward to joining a stable, long-lasting career. Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.

Overview

4
4
years of professional experience

Work History

Valet Attendant

Evolution Parking
Jersey City, NJ
05.2024 - Current
  • Greeted customers upon arrival, provided assistance with luggage and other items.
  • Inspected customer vehicles for pre-existing damage prior to parking them.
  • Communicated daily with valet staff to ensure efficient operations.
  • Assisted customers in retrieving their vehicles when requested.
  • Maintained accurate records of customer information including vehicle make and model, license plate number.
  • Processed payments using cash registers or point-of-sale systems as needed.
  • Directed drivers around obstacles in the parking lot while guiding them into available spots.
  • Transported customer's belongings safely from one location to another in a timely manner.

Concierge

Adams Building Services
Hoboken, NJ
12.2023 - 04.2024
  • Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
  • Kept updated records of guest feedback forms in order to measure service quality over time.
  • Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
  • Handled mail and package deliveries, keeping items secure.
  • Built and maintained productive relationships with employees.
  • Updated front desk's concierge book to maintain most relevant visitor information.

At Home Care Taker

United Healthcare Insurance
Hoboken, NJ
10.2023 - 03.2024
  • Provided assistance to disabled persons in accordance with their individual needs.
  • Followed established safety procedures while performing all tasks related to caretaking duties.
  • Developed strong working relationships with tenants through courteous customer service practices.

Concierge

Planned Companies
Edgewater, NJ
04.2023 - 06.2023
  • Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
  • Maintained a professional presence at the front desk area by adhering to dress code standards.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Entered work orders for housekeeping, pest control and maintenance issues.

Instacart Shopper

Instacart
, NJ
05.2022 - Current
  • Asked store associates for help locating missing products.
  • Greeted customers and responded to inquiries in a friendly and professional manner.
  • Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
  • Packaged items with appropriate materials to prevent damage during shipping.

Cashier

American Dream Mall
Rutherford, NJ
09.2021 - 11.2021
  • Adhered to company initiatives and achieved established goals.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped customers find specific products, answered questions, and offered product advice.

Pharmacy Clerk

Shoprite Pharmacy
Newton, NJ
07.2021 - 09.2021
  • Entered patient data into computer system to maintain accurate records.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
  • Prepared medication labels with item name and quantity.

Assistant

AffinitiNYC LLC
Newton, NJ
03.2020 - 07.2021
  • Assisted in the preparation of reports, presentations and correspondence.
  • Managed conference room bookings and coordinated catering services as needed.
  • Answered incoming calls and recorded accurate messages.
  • Executed record filing systems to improve document management and organization.
  • Gathered and sorted data for inclusion in reports and files.

Education

High School Diploma -

Bayonne High School
Bayonne, NJ
06-2020

Some College (No Degree) - Political Science

William Paterson University of New Jersey
Wayne, NJ

Skills

  • Customer Service
  • Sales
  • Social Media Networking
  • Event Planning
  • Reservation Coordination
  • Cash Handling
  • Marketing
  • Bookkeeping
  • Guest Experiences
  • Telephone Etiquette
  • Safety Procedures
  • Conflict Resolution
  • Hospitality

Timeline

Valet Attendant

Evolution Parking
05.2024 - Current

Concierge

Adams Building Services
12.2023 - 04.2024

At Home Care Taker

United Healthcare Insurance
10.2023 - 03.2024

Concierge

Planned Companies
04.2023 - 06.2023

Instacart Shopper

Instacart
05.2022 - Current

Cashier

American Dream Mall
09.2021 - 11.2021

Pharmacy Clerk

Shoprite Pharmacy
07.2021 - 09.2021

Assistant

AffinitiNYC LLC
03.2020 - 07.2021

High School Diploma -

Bayonne High School

Some College (No Degree) - Political Science

William Paterson University of New Jersey

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Kianna Ashe