Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Timeline
Juan Olivares

Juan Olivares

Converse,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
Certification

Work History

Live Chat Agent

freelancer
Converse, TX
06.2023 - Current
  • Answered questions from customers that came in through the company's online chat feature.
  • Maintained understanding of company computer software, products and services.
  • Consulted with customers regarding needs and addressed concerns.
  • Collaborated closely with colleagues to meet customer needs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Improved customer service wait times to mitigate complaints.

Assembly Line Worker

Aisin
Seguin, TX
09.2022 - 06.2023
  • Recognized defective material and reported issues to management.
  • Completed component assembly with minimal supervision to meet deadlines.
  • Used established assembly instructions to complete jobs.
  • Assembled component parts of items and completed hand-finishing of final products.
  • Collaborated with team members to complete demanding projects under tight deadlines.

Education

High School Diploma -

Victory Learning Center, San Antonio
03.2013

Skills

  • [Spanish] Fluency
  • Customer Service
  • Understanding Customer Needs
  • Translation and Interpretation Services
  • Courteous with Strong Service Mindset
  • Online Communications
  • Computer Skills
  • Dependable and Responsible
  • Lean Manufacturing Processes
  • Employee Training
  • Product and Parts Inspection

Languages

Spanish
Native/ Bilingual
English
Professional

Certification

  • Certified [Google Ads - Measurement], [Google] - [2023]

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Live Chat Agent - freelancer
06.2023 - Current
Assembly Line Worker - Aisin
09.2022 - 06.2023
Victory Learning Center - High School Diploma,

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Juan Olivares