Juan Olvera
Phoenix,Arizona
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Technical Support Representative
GoDaddy
04.2025 - Current
- Provide expert technical assistance to customers regarding domain registration, DNS management, and web hosting configurations, leveraging a deep-seated interest in DIY technology and system organization.
- Drive business growth through consultative sales, identifying specific client needs and recommending tailored professional web solutions and services.
- Troubleshoot complex technical issues efficiently to maintain high customer satisfaction ratings and minimize downtime for small business owners.
- Synthesize technical knowledge to explain web infrastructure concepts in layman's terms to non-technical clients.
Business Development Representative
Google Cloud
10.2023 - 10.2025
- Collaborate cross-functionally with sales, marketing, cybersecurity, business intelligence (BI), and IT teams to synthesize comprehensive company information and translate it into compelling, targeted advertising and promotional materials.
- Develop and customize persuasive sales scripts and presentations that address the unique challenges, pain points, and business objectives of prospective clients within diverse industries, emphasizing current cloud computing trends and solutions.
- Proactively schedule and manage appointments and product demonstrations for sales representatives, ensuring optimal prospect engagement and attendance to maximize conversion opportunities.
- Articulate the technical value proposition of Google Cloud databases, effectively showcasing their performance, scalability, security, and reliability to both technical and non-technical audiences.
Server / Bartender
Fogo De Chao
06.2023 - 07.2024
- Delivered elevated guest experiences in a fine dining setting, anticipating needs, providing personalized service, and cultivating lasting relationships.
- Demonstrated expertise in wine knowledge, skillfully recommending pairings and upselling premium selections to enhance the dining experience and maximize sales.
- Managed all aspects of table service for multiple guests simultaneously, ensuring accurate order taking, timely delivery, and prompt issue resolution.
- Catered to a distinguished clientele, including professional athletes and celebrities, with the utmost discretion and professionalism, showcasing adaptability and composure.
Marketing Professional
Facebook
06.2023 - 07.2024
- Collaborated cross-functionally with sales, media, and marketing teams to develop and execute integrated promotional campaigns.
- Provided strategic consulting and guidance to advertising agencies and internal stakeholders, ensuring alignment with campaign objectives and brand strategy.
- Analyzed campaign performance data to provide actionable insights and optimize marketing effectiveness.
Bartender
STK
04.2022 - 05.2023
- Demonstrated expertise in crafting cocktails and providing elevated guest service in a fast-paced, high-volume bar environment.
- Maximized sales through suggestive selling, personalized recommendations, and building rapport with customers.
- Managed bar operations, including inventory and ordering, while consistently delivering exceptional service (500+ reservations for special events).
Education
GED -
Arcadia High School
Scottsdale, Arizona05-2019
Skills
- Languages: Python, SQL, HTML/CSS
- Technologies: GitHub, Google Cloud Products / Google Workspace / Google Suite, Salesforce, Salesloft / M365
Timeline
Technical Support Representative
GoDaddy
04.2025 - Current
Business Development Representative
Google Cloud
10.2023 - 10.2025
Server / Bartender
Fogo De Chao
06.2023 - 07.2024
Marketing Professional
Facebook
06.2023 - 07.2024
Bartender
STK
04.2022 - 05.2023
GED -
Arcadia High School