JUAN PABLO GALVAN
El Paso,TX
Overview
15
15
years of professional experience
Work History
Manager
Panda Self Storage
01.2020 - Current
- Manage daily operations of a busy self-storage facility and ensure property cleanliness, security, and readiness.
- Oversee rent collection, payment posting, delinquency calls, and sending tenant notices.
- Assist customers with unit selection, reservations, move-ins, and move-outs.
- Perform administrative tasks including filing, record updates, and lease agreements.
- Inspect property conditions, coordinate maintenance, and resolve customer concerns.
- Maintain high security standards through lock checks, camera review, and issue reporting.
- Promote available units, convert leads, and support basic marketing tasks.
- Execute accurate opening/closing procedures and organize front office workflow.
Store Manager
El Tiradero Store
01.2011 - 01.2020
- Directed store operations including inventory management, ordering, and restocking.
- Handled cash, balanced drawers, and processed daily payments.
- Provided excellent customer service and handled conflict resolution.
- Managed shipments, loading/unloading, and long-distance deliveries.
- Conducted vehicle inspections and basic maintenance.
- Trained staff in customer service, safety, and store procedures.
Timeline
Manager
Panda Self Storage
01.2020 - Current
Store Manager
El Tiradero Store
01.2011 - 01.2020