JUAN PEREZ
San Jose
Summary
Energetic Food Server with over 10 years’ experience in a range of customer-oriented service roles. Strong ability to troubleshoot and problem-solve in fast paced environments. Seasoned leader and decision maker equipped with the finesse to effectively communicate with a variety of client and personality types. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Limón
04.2025 - Current
- Delivered elevated guest experiences by guiding diners through the full menu, providing detailed explanations of ingredients, preparation methods, flavor profiles, and wine or cocktail pairings.
- Collaborated with kitchen staff to ensure timely food preparation and delivery
- Maintained cleanliness and organization of dining area to enhance guest experience
Bartender/ Server
Opa! Authentic Greek
05.2024 - 04.2025
- Crafted and served high-quality cocktails, ensuring customer satisfaction and repeat business.
- Managed bar inventory, tracking supplies and minimizing waste through effective ordering processes.
- Trained and mentored new bartenders on techniques, service standards, and menu offerings.
- Developed creative drink specials that enhanced customer experience and increased sales revenue.
Waiter | Server | Bartender
Mastro’s
01.2022 - 05.2024
- Server at One of the 'top 10 steakhouse in the U.S'
- Deliver friendly and efficient service to ensure a pleasant dining experience for all guests.
- Explain major ingredients and preparation methods for each item to be served.
- Perform all services related to high end restaurant dining and banquets.
- Prepare cocktails, train bartenders, interpreted bar procedures and interact with restaurant guests.
- Consistently focused on keeping an exceptional customer experience while ensuring restaurant goals are exceeded.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Waiter | Server | Back Bartender
Yardhouse
01.2022 - 12.2023
- Execute top-quality customer service, including greeting guests in a friendly manner as they arrive, receiving orders, and accommodating the needs and requests of 50+ customers daily.
- Demonstrate strong familiarity with over 100 on tap/draught selections and proper entree pairings to effectively promote them to patrons, generating a $200+ daily spirit sales which are 9% higher than the restaurant’s average sales.
- Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware.
- Speak to guests to ensure satisfaction with food, drinks and service.
Lead Server | Shift Supervisor & Bartender
Beto’s Bistro
01.2017 - 01.2022
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Oversaw daily operations of service team, delegated tasks, and trained inexperienced staff.
- Orchestrated exemplary service by greeting customers courteously, taking orders accurately and making sophisticated recommendation's when requested which resulted in 100% customer satisfaction rate based on customer surveys.
- Persuasively introduced new menu items to customers including wines, pastas leading to a 15% increase in customer purchases, boosting sales monthly revenue 10%.
- Strategically timed check-ins with customers to take orders and confirm.
Education
Associate of Arts - undefined
Cabrillo Junior College
01.2016
Skills
- Service-oriented collaborator
- Full-service restaurant background
- General knowledge of computer software
- Honest, trustworthy, and punctual
- Resolute and dependable
- Liquor and wine service expert
- High-volume dining Champion
Certification
- Cicerone Certified Beer Server
- Food Hygiene Training
- Health Certification for Food Handlers
LANGUAGES
Bilingual
English
Spanish
Timeline
Server
Limón
04.2025 - Current
Bartender/ Server
Opa! Authentic Greek
05.2024 - 04.2025
Waiter | Server | Bartender
Mastro’s
01.2022 - 05.2024
Waiter | Server | Back Bartender
Yardhouse
01.2022 - 12.2023
Lead Server | Shift Supervisor & Bartender
Beto’s Bistro
01.2017 - 01.2022
Associate of Arts - undefined
Cabrillo Junior College