Juan Quintana
Tucson,AZ
Summary
Enthusiastic Customer Service Cash developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Great at communicating and engaging in collaborative activities in the work place.
Overview
2
2
years of professional experience
Work History
Landscaper
Self Employed Services
Tucson, AZ
06.2023 - 02.2024
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Planned and designed landscaping projects to meet customer needs and preferences.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Applied fertilizers and pesticides according to safety regulations.
- Cut grass in even lengths with power mowers or hand shears.
Busser
Daisy Mae’s steakhouse
Tucson, AZ
07.2022 - 02.2024
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Delivered food orders to tables in a timely manner according to company standards.
- Ensured that each table was properly set before seating guests.
- Conducted regular checks on customer satisfaction levels during meal service.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Organized storage areas for clean dishes and stocked linens.
- Took initiative to help others whenever necessary.
- Maintained a friendly attitude towards customers at all times.
- Provided assistance to other bussers or waitstaff when needed.
- Wiped down and cleaned chairs, booths and highchairs.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Helped employees complete required activities during peak periods.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Expedited food to tables to assist servers during busy periods.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Swept and mopped front-of-house and back-of-house floors using various tools.
Education
High School Diploma -
Cholla High School
Tucson, AZ05-2025
Skills
- Customer Service
- Collaboration
- Hard working
- Growth mindset
- Heavy Lifting
- Perseverance
- Table Bussing
- Time Management
- Quality Control
- Food Safety
- Team Collaboration
- Performance Improvement
- Effective problem solving
- Workplace Safety
- Professional Appearance
- Safety awareness
- Resourcefulness
- Strong client relations
- Health code requirements
Timeline
Landscaper
Self Employed Services
06.2023 - 02.2024
Busser
Daisy Mae’s steakhouse
07.2022 - 02.2024
High School Diploma -
Cholla High School