Reliable employee seeking to a better position every day. Offering excellent communication and good judgment. Enthusiastic student eager to contribute to team success through hard work, attention to detail and great organizational skills.
Overview
1
1
year of professional experience
Work History
Landscaper
Family Business
El Paso, TX
2021.06 - 2021.08
Transferred materials to designated areas using hand trucks, electric carts and wheelbarrows.
Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
Operated landscaping equipment with focus on safety and machine longevity.
Cashier
Little Caesars
El Paso, TX
2021.02 - 2021.05
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Tallied cash drawer at thebeginning and end of each work shift.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Addressed customer needs and make product recommendations to increase sales.
Reviewed new promotions and monitored price changes.
Welcomed customers and helped determine their needs.
Provided friendly service and client assistance to promote customer loyalty, satisfaction, and sales.
Customer Service Specialist
El Paso , TX
2022.01 - 2022.06
Achieved high satisfaction rating through proactive one-call resolutions of customer issues
Used consultative techniques to understand customer needs and make strategic referrals to business partners
Developed customer service improvement initiatives to decrease customer wait times
Collected customer feedback and made process changes to exceed customer satisfaction goals
Offered internal and external customers first-rate customer service to maximize satisfaction and business success