Juan Bravo
El Paso,TX
Summary
Reliable employee seeking to a better position every day. Offering excellent communication and good judgment. Enthusiastic student eager to contribute to team success through hard work, attention to detail and great organizational skills.
Overview
1
1
year of professional experience
Work History
Landscaper
Family Business
El Paso, TX
2021.06 - 2021.08
- Transferred materials to designated areas using hand trucks, electric carts and wheelbarrows.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Operated landscaping equipment with focus on safety and machine longevity.
Cashier
Little Caesars
El Paso, TX
2021.02 - 2021.05
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Tallied cash drawer at thebeginning and end of each work shift.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Addressed customer needs and make product recommendations to increase sales.
- Reviewed new promotions and monitored price changes.
- Welcomed customers and helped determine their needs.
- Provided friendly service and client assistance to promote customer loyalty, satisfaction, and sales.
Customer Service Specialist
El Paso , TX
2022.01 - 2022.06
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues
- Used consultative techniques to understand customer needs and make strategic referrals to business partners
- Developed customer service improvement initiatives to decrease customer wait times
- Collected customer feedback and made process changes to exceed customer satisfaction goals
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success
Education
Montwood High School
12000 Montwood Dr, El Paso, TX 7993606.2022
Skills
- High Lifting Capacity
- Hand and Power Tool Operation
- Relationship Building
- Performance Improvement
- Cement Mixing and Pouring
Timeline
Customer Service Specialist
2022.01 - 2022.06
Landscaper
Family Business
2021.06 - 2021.08
Cashier
Little Caesars
2021.02 - 2021.05
Montwood High School