Juan Ramos
Pasadena
Summary
Proper work ethic developed throughout the years in understanding each company's goal to reach maximum production with a healthy attitude and mental well-being. Strong ability of handling high-pressure situations with a professional attitude.With an understanding of graphic design and illustration principles as well as provided assistance in customer satisfaction with customers as a lead. The process of working with clients allowed for a conversation, leading to great results. Seeking to transition into a familiar field where these skills can lead to future success.
Overview
4
4
years of professional experience
Work History
Merchandising Service Associate
Lowe's
04.2025 - Current
- Prioritize merchandising product for vendors
- Working in a fast paced environment
- Problem solving skills earned, ability to find many ways to reach a solution
- Effort in communication, leadership and fellow coworkers are knowing of any project in the works and the rate of completion
- Actively participate in meetings, voice feedback to leadership for clear expectations imposed both on leadership as well as associates
Team Lead Customer Associate
Tailored Brands Inc.
03.2022 - 04.2025
- Coached team members in standards necessary to working with customers.
- Developed a strong understanding in leadership, allowing to resolve issues with customers, and associates alike.
- Collaborated with different departments to achieve success in store operations, allowing for an understanding of company's capabilities.
- Provided a strong example of expectations by going above and beyond in work ethic, attitude and mentality.
- Focused on skills in customer relations, leading to a strong relationship between customers and store.
- Customer relations were heavily emphasized, as customers needs had to be met, a constant knowledge of both clients' information as well as production efficiency was necessary to be properly evaluated.
- Maintained constant knowledge of all clients outside and during work hours, to allow preparation in case of worst case scenarios.
Education
No Degree - Graphic Design
San Jacinto Community College
Pasadena, Tx03-2023
Skills
- Problem-solving
- Layout design
- Sketching
- Design modification
- Attention to detail
- Team collaboration
- Thumb-nailing
- Creative thinking
- Customer focus
- Quality control
- Deadline management
- Strategic planning
Languages
Spanish
Professional Working
Timeline
Merchandising Service Associate
Lowe's
04.2025 - Current
Team Lead Customer Associate
Tailored Brands Inc.
03.2022 - 04.2025
No Degree - Graphic Design
San Jacinto Community College
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