Juan Reyes, Jr

• Monitor closed-circuit televisions, perimeter alarm systems, duress alarms, and fire life safety systems. Lock property entrances when required.
• Conduct daily physical hazard inspections.
• Respond to accidents, contact EMS, or administer first aid/CPR as required. Assist guests and employees during emergency situations.
• Complete incident reports to document all Security/Loss Prevention-related incidents.
• Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operations.

• Prepare casting molds for a uniform appearance, fit, and finish.
• Setup and breakdown of molds for wall caps, column and pier caps, step threads, parking curbs, and countertops.
• Forklift operator, loading and unloading shipments, and making deliveries of finished products to customers for staging, and construction materials to various job sites as needed.
• Collaborated with team members to complete assigned tasks and meet tight deadlines.
• Certified flagger, onsite traffic flagger as needed when required by state or city guidelines.

• Set up and operate machine tools to produce precision parts and instruments.
• Observe machine operations to detect any problems or defects in the finished product.
• Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
• Performed regular cycle counts to ensure accuracy of inventory records.
• Loaded and unloaded trucks with appropriate material handling equipment.

Residences Engineer - Tower Residences.

• Provided technical expertise and support for the maintenance and operation of the hotel's physical infrastructure, including mechanical, electrical, plumbing, and HVAC systems.
• Conducted regular inspections and preventive maintenance tasks to ensure the reliability, efficiency, and safety of building systems and equipment.
• Responded promptly to service requests, emergency calls, troubleshooting issues, and implementing corrective measures to minimize downtime and disruptions.
• Coordinated with external contractors and vendors for major repairs, upgrades, and capital improvement projects, ensuring compliance with regulatory requirements and quality standards.
• Maintained accurate records of maintenance activities, equipment inventory, and warranties, facilitating efficient asset management and budget planning.

Loss Prevention Officer - Hotel.

• Monitored surveillance cameras and alarm systems to detect and prevent theft, vandalism, and other criminal activities.
• Conducted regular patrols of the premises to identify and address security risks, ensuring the safety and security of guests, employees, and assets.
• Responded promptly to incidents and emergencies, implementing appropriate measures to de-escalate situations, and mitigate potential risks.
• Conducted thorough investigations of internal theft and fraud allegations, interviewing witnesses, reviewing surveillance footage, and documenting findings.
• Provided training and guidance to staff on security protocols, emergency procedures, and loss prevention techniques, fostering a culture of vigilance and compliance.

Loss Prevention Supervisor - Beach Residences

• Oversaw the day-to-day operations of the Loss Prevention department, including scheduling, staffing, and performance management of team members.
• Developed and implemented security policies, procedures, and training programs to enhance the effectiveness of loss prevention efforts, and ensure regulatory compliance.
• Conducted regular audits and assessments of security measures and protocols, identifying areas for improvement, and implementing corrective actions as needed.
• Collaborated with departmental managers and cross-functional teams to address security concerns, and developed proactive strategies to minimize risks and losses.