Juan Carlos Aguilera
Escondido,CA
Summary
As a Loss Prevention Officer, I am skilled in problem solving and conflict resolution. I uphold high ethical standards and am honest with supervisors, employees, and customers at all times regarding suspicious events and security questions.
Overview
9
9
years of professional experience
Work History
Loss Prevention Officer
Frazier Farms
Vista, CA
03.2024 - Current
- Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
- Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
Loss Prevention Captain
Macy”s
Escondido, Ca
04.2023 - 03.2024
- Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
- Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Provided training to staff on loss prevention policies and procedures.
- Developed relationships with local law enforcement agencies to facilitate information sharing regarding criminal activity.
- Assisted store managers in creating schedules for coverage of vulnerable areas within the store.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
Loss Prevention Officer
Kohl's
San Marcos
01.2017 - 04.2022
- Help protect store by preventing theft and vandalism
- Documenting theft and other security violations
- Following shoplifters through Closed Circuit Television or on the floor and confronting them, Working with law enforcement to arrest and prosecute shoplifters and dishonest employees.
- Developed relationships with local law enforcement agencies to facilitate information sharing regarding criminal activity.
- Maintained accurate records of losses due to shoplifting or fraud.
- Prepared daily reports detailing any incidents that occurred during shift hours.
Photo Lab Technician
Walmart
San Marcos
07.2015 - 01.2017
- Read work photo orders to determine required processes, techniques, materials or equipment, Set or adjust machine controls , according to specification
- Prepare orders for purchasing,Monitor equipment operation to detect malfunctions.
Education
High School Diploma - General Education
Audeo Charter School
06.2016
Skills
- Investigative nature
- Attention to details
- Expert Operations
- People Skills
- Good judgment
- Expert effective communication
- Inventory control
- Theft Prevention
- Surveillance techniques
- Asset Protection
- Detail Oriented
- Security Systems
- Written Communication
- Problem-Solving
- Retail Operations
- Self Motivation
Timeline
Loss Prevention Officer
Frazier Farms
03.2024 - Current
Loss Prevention Captain
Macy”s
04.2023 - 03.2024
Loss Prevention Officer
Kohl's
01.2017 - 04.2022
Photo Lab Technician
Walmart
07.2015 - 01.2017
High School Diploma - General Education
Audeo Charter School