Juan Rodriguez
Brownsville,TX
Summary
Experienced and dependable with a proven track record of efficiently completing tasks in various settings. Skilled in backroom operations, management skills and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
11
11
years of professional experience
Work History
Commercial Manager
Oreilly Auto Parts
Brownsville, TX
10.2017 - Current
- Work with professional customers to develop sales relationships.
- Efficiently processed customer orders via phone and online platforms
- Manage routine inspections and repairs for optimal vehicle performance
- Ensure proper billing of all products, including warranty parts and cores.
- Provided support at the front counter when required.
- Assisted with backroom duties, such as auto-load, returns, and stock.
Cashier
Harbor Freight
Brownsville, TX
04.2017 - 10.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Backroom Associate
Sears
Brownsville, TX
10.2013 - 04.2017
- Assisted in unloading and stocking merchandise from delivery trucks.
- Organized backroom according to store policies and procedures.
- Restocked shelves with new merchandise as needed.
- Wrapped and prepared items for shipping using appropriate packaging materials.
- Completed price adjustments, markdowns, and transfers as instructed.
- Utilized handheld devices for tracking merchandise and updating inventory data.
- Provided customer service support on the sales floor and provided service to customers when picking up their merchandise online and in-store.
Education
Associate of Applied Science - Automotive Technology
Texas State Technical College
Harlingen, TX07-2019
High School Diploma -
Rivera High School
Brownsville, TX06-2014
Some College (No Degree) - Computer Science
The University of Texas Rio Grande Valley
Brownsville, TXSkills
- Excellent communication skills
- Excellent customer service
- Time management
- Excellent attention to detail
- Product knowledge
- Responsibility
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Commercial Manager
Oreilly Auto Parts
10.2017 - Current
Cashier
Harbor Freight
04.2017 - 10.2017
Backroom Associate
Sears
10.2013 - 04.2017
Associate of Applied Science - Automotive Technology
Texas State Technical College
High School Diploma -
Rivera High School
Some College (No Degree) - Computer Science
The University of Texas Rio Grande Valley