Juan Rosales
Vancouver,WA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Automotive Technician
Auto eletrix
Vancouver, WA
06.2023 - Current
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Took out engines by following the paper guide
- Worked on suspension parts and small diagnostics
Sales Associate
Pick n pull
Vancouver, WA
02.2022 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
- Greeted customers and provided assistance with selecting vehicles.
- Negotiated prices with customers and closed sales transactions.
- Attended weekly team meetings to discuss performance goals and strategies.
- Demonstrated vehicles to potential buyers, including test drives.
- Attended weekly meetings with other sales staff members to discuss strategies for increasing sales volume.
- Explained extended warranty coverage options to customers interested in purchasing them.
- Negotiated prices with customers and ensured that all paperwork was completed accurately.
- Greeted customers and answered their questions about vehicles and services.
- Provided customer service support by responding promptly to inquiries or complaints.
Education
High School Diploma -
Henrietta Lacks High School
Vancouver, WA06-2021
Skills
- Customer service
- Cash handling
- Bilingual
- Automotive knowledge
- Sales knowledge
- Vehicle purchasing
- Issue Resolution
- Team Collaboration
- Vehicle inspections
- Valid Driver's License
- Strong Work Ethic
Timeline
Automotive Technician
Auto eletrix
06.2023 - Current
Sales Associate
Pick n pull
02.2022 - Current
High School Diploma -
Henrietta Lacks High School