JUAN SALAS
Loma Linda
Summary
Professional with experience leading teams and managing large operational areas to achieve efficiency and productivity. Strong background in resource management, staff training, and performance optimization.
Overview
15
15
years of professional experience
Work History
Area Supervisor
Contract Services Group
Highland, CA
01.2023 - 01.2024
- Communicated with clients to ensure that all of their needs are understood and addressed.
- Collaborated with various internal departments to ensure that client requests are fulfilled.
- Provided 10 out of 10 service to our client and business partner.
- Make sure all reports are done correctly, neatly, and in a detailed manner.
- Trained all team members in inspection and quality control.
- Trained all team members in safety programs, Resolved all client complaints/concerns in a timely manner.
- Understands account budgets so as to manage daily timekeeping/budge reports.
- Ensured all jobs are completed on time each day and Scheduled special project work for team members.
- Hired and trained team members, created weekly schedules.
Area Supervisor
Doordash
Colton, CA
07.2020 - 01.2023
- Supported the expansion and growth of ultra-fast delivery business by launching Door Dash's next big business and becoming one of the top Managers in the District.
- Negotiated contracts between store and company while building efficient and scalable processes to create a best-in-class operation.
- Improved processes and built scalable solutions to improve overall business, as well as contributed ideas to improve the quality and customer service.
- Ensured customer's orders were delivered smoothly, communicated with customers when issues arose, and made sure Dasher pickups went smoothly.
- Lead a team in a diverse and distributed environment.
- Trained and coached team members, made sure new associates were set up for success, worked safely, and productively.
- Conducted tasks in an analytical mindset and made data driven decisions.
- Developed operational processes and SOPs.
- Performed duties while being on feet regularly and moving heavy products up to 49 pounds.
Assistant Store Manager
Walmart
Oak Grove, KY
01.2019 - 12.2019
- Responsible for the supervision of the store including customer service issues, human resources development, and recruiting and managing staff.
- Conducted staff interviews, coordinated training and development of staff, motivated personnel in the store, and processed payroll forms and records.
- Provided guidance and direction to other staff by modeling customer service approaches.
- Ensured that customers complaints, needs, and issues are resolved within the provided guidelines and standards of Walmart.
- Managed and maintained good relationships with merchants to achieve price actions.
- Contributed to the goals and sales target of the store by tracking daily cash report to ensure improvement in the financial performance of assigned area.
- Ensured proper arrangement and security of the store as well as proper storage of merchandise.
- Ensured that the store is well stocked at all times by understanding the needs of different seasons and ensuring on demand season products are well stocked and well positioned.
- Ensured that the regulatory procedures and company policies are complied with.
Overnight Assistant Store Manager
Walmart
Oak Grove, KY
01.2018 - 12.2018
- Drove the financial performance of assigned area by ensuring that sales and profit goals are achieved, as well as implementing plans to correct any deficiencies.
- Improved sales in assigned area by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, inventory levels, cleanliness of the area.
- Analyzed and interpreted reports, implemented and monitored asset protection and safety controls, and maintained quality assurance standards.
- Oversaw safety and operational reviews and developed and implemented action plans to correct deficiencies.
- Assessed economic trends and community needs to improve the stocking and rotation of merchandise and the removal of damaged or out-of-date goods.
- Provided supervision and development opportunities for hourly associates in assigned area by hiring, training, mentoring, assigning duties, evaluating performance, providing recognition, and ensuring diversity awareness.
- Modeled, enforced, and provided direction and guidance to hourly associates on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards.
- Provided direction and guidance on executing company programs and strategic initiatives.
- Upheld the company's “Open Door Policy” by meeting with associates and listening to concerns, researching issues, reviewing company policies and procedures, and providing resolutions for associates, including proactively seeking out associate comments and concerns by meeting with associates in their work areas.
- Participated in community outreach programs and encouraged and supported hourly associates in serving as good members of the community.
Logistics Manager
United States Army, 21st Theater Sustainment Command
Kaiserslautern, DE
12.2008 - 12.2016
- Assisted assigned unit to prepare for CSDP evaluations at the battalion, brigade, and post level.
- Maintained PBUSE certification and GCSS-A property mode certification.
- Planned, controlled, coordinated evaluated and integrated logistics activities which include procurement of equipment, supplies, transportation, and control of personal property.
Education
Bachelors - Supply Chain Management
California State University San Bernardino
01-2025
Associates in Arts - undefined
Hopkinsville Community College
01-2014
Skills
- 3PL
- G Suite
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- SAP
- Oracle
- ERP
- Process Improvement
- Logistics
- Strategic Planning
- Record and Filing Systems Maintenance
- Problem Solving Skills
- Exceptional Verbal and Written Communication Skills
- Efficient in a Fast-Paced Environment
- Effective Team Management
- Staff Training
- Employee Evaluation
- Interviewing
- Multicultural interaction
- Bilingual: Fluent in and English and Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Area Supervisor
Contract Services Group
01.2023 - 01.2024
Area Supervisor
Doordash
07.2020 - 01.2023
Assistant Store Manager
Walmart
01.2019 - 12.2019
Overnight Assistant Store Manager
Walmart
01.2018 - 12.2018
Logistics Manager
United States Army, 21st Theater Sustainment Command
12.2008 - 12.2016
Associates in Arts - undefined
Hopkinsville Community College
Bachelors - Supply Chain Management
California State University San Bernardino