Wendy Griselda
Houston,Texas
Summary
Versatile and experienced professional with a strong background in food services, housekeeping, management, and childcare. Proven ability to lead teams, improve operational efficiency, deliver exceptional customer service, and provide nurturing care for children. Seeking to leverage diverse skills and experience to contribute to the success of a dynamic organization. Highly-qualified Housekeeping Supervisor with 20 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
24
24
years of professional experience
Work History
Supervisor
Olive Garden Restaurant
02.2021 - 06.2023
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Tracked food production levels, meal counts, and supply costs.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
House Maid
Private Client
04.2010 - 09.2020
- Established trust with clients through consistent punctuality, reliability, discretion, and professionalism while performing housekeeping tasks.
- Ensured clients'' comfort providing guest services, including preparation clean sleeping quarters and provision of personal amenities.
- Reduced allergens and improved air quality by regularly dusting, vacuuming, and sanitizing surfaces in the home.
- Provided exceptional care for children or elderly family members, ensuring their safety and well-being at all times.
House Maid
Private Family
06.2009 - 08.2016
- Ensured clients'' comfort providing guest services, including preparation clean sleeping quarters and provision of personal amenities.
- Planned and implemented age-appropriate activities to promote physical, emotional, and social development
- Prepared nutritious meals and snacks, ensuring dietary needs were met
- Maintained a safe and clean environment, adhering to health and safety guidelines
- Established trust with clients through consistent punctuality, reliability, discretion, and professionalism while performing housekeeping tasks.
Senior Caregiver
Senior Homes
06.1999 - 03.2009
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Maintained accurate documentation of patient care activities for regulatory compliance purposes.
Education
GED -
Harris County Houston
Harris County Department Of Education04.2023
Skills
- Health and Safety Compliance
- Childcare and Early Childhood Development
- Housekeeping knowledge
- Cleaning and sanitation
- Organizational abilities
- Deep cleaning expertise
- Home maintenance
- Personal Hygiene Assistance
- Hygiene practices
- Bathing Assistance
- Mobility support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
Olive Garden Restaurant
02.2021 - 06.2023
House Maid
Private Client
04.2010 - 09.2020
House Maid
Private Family
06.2009 - 08.2016
Senior Caregiver
Senior Homes
06.1999 - 03.2009
GED -
Harris County Houston
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