Juan Sanchez
Albuquerque
Summary
Operations manager specializing in process optimization, safety compliance, and team leadership. Demonstrated success in improving operational efficiency and building strong vendor relationships to enhance profitability.
Overview
22
22
years of professional experience
Work History
Operations Manager
Offen Petroleum
Albuquerque
06.2023 - Current
- Managed daily operations to ensure efficient fuel distribution and logistics.
- Implemented safety protocols for compliance with industry regulations.
- Supervised team members to enhance workflow and operational efficiency.
- Coordinated inventory management, optimizing stock levels and reducing waste.
- Trained new staff on operational procedures and safety standards.
- Analyzed processes to identify improvement areas and increase efficiency.
- Directed operations by implementing strategies to achieve business goals and profitability.
- Established relationships with vendors to negotiate pricing and secure materials.
Operations Manager
World Fuel Services
Albuquerque
05.2015 - 06.2023
- Directed daily operations to optimize fuel distribution and logistics efficiency.
- Implemented safety protocols ensuring compliance with industry regulations.
- Supervised team members to enhance workflow and operational productivity.
- Trained new staff on operational procedures and safety standards.
- Analyzed operational processes identifying areas for improvement.
- Collaborated with vendors to secure timely delivery of supplies and services.
- Managed training schedules and inventory control for operational effectiveness.
- Resolved customer complaints promptly to maintain optimal satisfaction levels.
General Manager
US Trucking LLC
Santa Fe
04.2010 - 05.2015
- Contributed innovative solutions to enhance team performance and project outcomes.
- Demonstrated strong problem-solving skills by resolving issues efficiently.
- Utilized advanced technical expertise to troubleshoot complex problems and implement effective solutions.
- Promoted high customer satisfaction through knowledgeable and friendly service.
- Engaged customers using effective interpersonal skills to foster positive interactions.
- Collaborated effectively in team environments to boost workplace productivity.
- Assisted with customer inquiries and provided answers to improve overall satisfaction.
- Conducted comprehensive system analysis and testing to identify and resolve technical inefficiencies.
General Manager
Prestige Brokers LLC
Oxnard
02.2004 - 03.2010
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Operated a variety of machinery and tools safely and efficiently.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Education
Some College (No Degree) - Business Administration
Ventura College
Ventura, CA05-2003
Skills
- Supply chain management
- Procurement management
- P&L management
- Cost reduction strategies
- Workflow optimization
- Operational efficiency
- Safety compliance
- Fuel distribution and logistics
- Strategic sales management
- Client relations
- Sales presentations and background
- Staff management
- Employee motivation and customer service
- Problem solving
- Achievement orientation
Languages
English
Professional
Spanish
Professional
Timeline
Operations Manager
Offen Petroleum
06.2023 - Current
Operations Manager
World Fuel Services
05.2015 - 06.2023
General Manager
US Trucking LLC
04.2010 - 05.2015
General Manager
Prestige Brokers LLC
02.2004 - 03.2010
Some College (No Degree) - Business Administration
Ventura College