Juan Silva

Led the deployment and maintenance of over 10,000 servers across multiple high-density data centers.
Optimized power and cooling strategies, reducing energy costs by 10% annually.
Collaborated with network teams to design and implement a scalable network topology, improving system performance by 15%.
Conducted root cause analysis of critical incidents, ensuring permanent resolution and preventing recurrence.
Maintained rigorous documentation of hardware installations, configurations, and decommissioning.
Supervised day-to-day operations in a 50,000-square-foot data center, ensuring 24/7 reliability and security.
Designed and implemented a data center monitoring system using Python and Prometheus, enhancing visibility into infrastructure performance.
Spearheaded a migration project involving 3,000 servers, completing it 2 weeks ahead of schedule with zero downtime.

Managed daily operations of a 100,000-square-foot data center, ensuring 99% uptime.
Monitored and maintained IT equipment, including rack servers, storage arrays, and switches.
Partnered with cross-functional teams to plan and execute large-scale migrations and upgrades.
Provided 24/7 on-call support, troubleshooting hardware and network issues under tight SLAs.
Developed detailed operational reports and participated in executive-level change management meetings.

Oversaw a hybrid IT environment, ensuring seamless integration of cloud and on-premises systems.
Automated routine maintenance tasks using Python, improving efficiency by 20%.
Supported end-users and resolved escalated technical issues across the organization.
Reduced hardware failure rates by 12% through proactive maintenance and monitoring.
Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.

Designed and deployed secure communication networks supporting combat and non-combat operations.
Configured and maintained tactical communication systems, including WIN-T and SATCOM links, ensuring 99.9% operational uptime.
Implemented encryption solutions using KG-175 TACLANE and other NSA-approved devices to protect classified data.
Performed real-time troubleshooting of network connectivity issues in austere environments, ensuring mission success.
Provided Tier II/III support for enterprise and tactical networks across multiple geographic locations.
Trained junior personnel on network operations, cybersecurity protocols, and best practices.