Juan Soto
Pest Management
ACWORTH,GA
Summary
Dedicated Pest Control Technician with over 11 years of experience in pest control. Expertise in conducting thorough inspections and developing customized treatment plans. Ready to enhance customer satisfaction through effective pest management and safety adherence.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Field Service Technician
Cherokee Pest Services
12.2025 - Current
- Conducted pest inspections to identify infestations and recommend treatment options.
- Operated and maintained pest control equipment following safety protocols.
- Executed treatments for residential and commercial properties using environmentally friendly products.
- Documented service reports detailing findings, treatments applied, and customer feedback.
- Responded promptly to customer inquiries, providing effective solutions to pest-related issues.
- Operated hand tools and power equipment according to company safety procedures.
- Followed safety procedures to avoid injuries in field.
- Discussed and recommended service options with customers and explained costs involved.
- Optimized route planning for service calls to maximize number of daily visits without compromising service quality.
Field Service Technician
Ecolab Pest Elimination
05.2015 - 11.2025
- Conducted thorough inspections to identify pest infestations and assess prevention measures.
- Applied eco-friendly pesticides and treatments in compliance with safety regulations.
- Developed customized treatment plans based on client needs and property conditions.
- Educated clients on pest control methods and preventive measures for long-term solutions.
- Managed inventory of pest control products, ensuring adherence to safety standards.
- Trained junior technicians on equipment usage and industry best practices for efficiency.
- Streamlined service processes, enhancing operational effectiveness and customer satisfaction.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
- Complied with safety guidelines and regulations with during pest control processes.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Developed customized treatment plans tailored to each client''s specific needs, prioritizing long-term results over quick fixes.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
- Prepared reports and kept detailed records of pest control activities.
- Collaborated closely with sales representatives, providing expert advice on potential services to offer prospective clients during consultations.
- Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Increased customer retention rates, conducting follow-up visits to ensure pest issues were resolved.
- Managed inventory of pest control products and supplies, ensuring adequate stock levels for service appointments.
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
Receiving Supervisor
Sam's Club
04.2003 - 09.2016
- Supervised receiving operations, ensuring compliance with safety and quality standards.
- Trained staff on efficient unloading, inspection, and storage practices.
- Streamlined inventory processes to enhance accuracy in stock management.
- Implemented training programs to improve team performance and productivity.
- Coordinated with vendors to resolve discrepancies in shipment quantities and quality issues.
- Maintained accurate records of received merchandise and inventory levels.
- Led initiatives to optimize workflow efficiency within the receiving department.
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
- Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
- Oversaw returns processing, ensuring accurate documentation and timely return of damaged or incorrect items to suppliers.
- Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
- Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
- Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports.
- Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
- Conducted periodic performance reviews for team members, offering constructive feedback and identifying opportunities for professional development.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Education
High School Diploma -
Moanalua High School
‘Aiea, HISkills
- Dependable and reliable
- Pest removal
- Safety protocols
- Chemicals handling
- Valid GA driver's license
- Preventative measures
- Adaptable
- Equipment maintenance
- Pest management techniques
- Chemical handling
- Equipment and tools
- Rodent control
- Property inspection
- Service sales
- Appointment scheduling
- Pest management solutions
- Safety precautions and procedures
- Company branding
- Chemical application experience
- Pest inspections
- Job site preparation
- Equipment troubleshooting
- Future pest prevention
- Service vehicle maintenance
- Integrated pest management
- Reports and documentation
Accomplishments
Ecolab Pest Elimination Awards;
*2017 Service Specialist of the year for the entire Eastern and Southern U.S. Divisions
*2023 Team of the year for the Southeast
*2019-2025 Pest Product sales champion, U.S. and Globally
* Zero accidents or incidents within my entire 11 year career at Ecolab
Certification
Georgia Pest Applicators License valid until July 2027
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Field Service Technician
Cherokee Pest Services
12.2025 - Current
Field Service Technician
Ecolab Pest Elimination
05.2015 - 11.2025
Receiving Supervisor
Sam's Club
04.2003 - 09.2016
High School Diploma -
Moanalua High School