Summary
Overview
Work History
Education
Skills
Timeline
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Juan Teniente

Irving

Summary

Bilingual logistics and tech support professional with over 5 years of hands on experience in hardware handling, inventory control, and technical troubleshooting. Passionate about technology, with a proven track record in system setup, hardware diagnostics, and end user support. Experienced in building custom PCs as well as working with printers, monitors, and other peripherals including setup, basic repair, and connectivity troubleshooting. Skilled in maintaining accurate digital records and resolving technical issues with a customer focused approach. Actively pursuing a long term career in IT, with goals to advance into system administration or desktop support roles.

Overview

7
7
years of professional experience

Work History

Medical Technology Courier

Medical City Healthcare
11.2022 - Current
  • Frequently assist with basic device troubleshooting and verify hardware readiness for hospital use.
  • Coordinate secure delivery and handling of sensitive medical devices and technology across multiple hospitals.
  • Maintain digital inventory logs and track device movement using handheld scanners and spreadsheets.
  • Collaborate with IT and logistics staff to resolve technical issues and ensure compliance with safety protocols.

Freelance PC Builder

Self-employeed
11.2021 - 11.2022
  • Built and configured custom gaming and productivity computers for clients, handling part selection, assembly, BIOS settings, and OS installation.
  • Provided hardware diagnostics, cable management, and basic software troubleshooting.
  • Advised clients on maintenance and upgrades; ensured performance tuning and compatibility.
  • Filled this role during the COVID-19 pandemic after Wrico, using it to deepen hands on IT knowledge.

Floor Supervisor

Wrico
05.2019 - 10.2021
  • Oversaw shipping of time sensitive materials, ensuring traceability and safe transport.
  • Coordinated staff assignments and processed digital timekeeping logs.
  • Supported IT staff with inventory updates and excel data updates.

Data Entry Clerk

CTDI
08.2018 - 05.2019
  • Tracked and scanned all inbound tech equipment using Excel and warehouse management systems.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Education

High School Diploma -

Jack E. Singley Academy

Skills

  • Hardware Troubleshooting & Assembly
  • Inventory & Asset Management Systems
  • Device Setup, & Tracking
  • Microsoft Excel
  • Friendly, positive attitude
  • Microsoft Word
  • Teamwork and collaboration
  • Microsoft Outlook
  • Problem-solving
  • Ticketing System Experience
  • Custom PC Building
  • Medical & Tech Equipment Logistics
  • Strong Communication
  • Documentation
  • Safety Compliance
  • Organizational Skills

Timeline

Medical Technology Courier

Medical City Healthcare
11.2022 - Current

Freelance PC Builder

Self-employeed
11.2021 - 11.2022

Floor Supervisor

Wrico
05.2019 - 10.2021

Data Entry Clerk

CTDI
08.2018 - 05.2019

High School Diploma -

Jack E. Singley Academy