Juan Torres
San Antonio,TX
Summary
Outgoing and reliable, always ready to lend hand and ensure tasks are completed efficiently. Knowledgeable about local geography and adept at navigating various routes to ensure timely deliveries. Committed to providing top-notch service and enhancing customer satisfaction. Offering strong multitasking abilities and keen sense of direction, perfect for fast-paced environment. Brings quick learning ability and adaptability to pick up necessary route details and delivery protocols. Ready to use and develop communication and organizational skills in Desired Position role. Developed exceptional time management and customer service skills in high-demand delivery environment. Demonstrates reliability and efficiency in completing tasks with focus on customer satisfaction. Seeking to transition into new field where these transferable skills can drive success and growth.
Overview
5
5
years of professional experience
Work History
Favor Runner
Self Employed
01.2023 - Current
- Reduced delivery times with effective route planning and coordination.
- Resolved customer issues professionally, addressing concerns in a timely manner and escalating when necessary.
- Assisted fellow Runners when required, stepping in to cover shifts or support on particularly busy days for improved team performance overall.
- Navigated efficiently through various neighborhoods, demonstrating an excellent understanding of local geography.
- Handled sensitive customer information responsibly, maintaining confidentiality at all times during data input processes related to payment or account creation tasks.
- Collaborated effectively with restaurant staff to expedite pick-up processes and ensure a seamless handover of orders.
- Enhanced order accuracy, ensuring all items were correctly picked up and delivered to customers.
Dsp Driver
Josken Solution
08.2019 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Education
High School Diploma -
Fox Tech
San Antonio, TX06.2008
Skills
- Patience and empathy
- Strong time management
- Team player mentality
- Reliability and punctuality
- Memory retention
- Route planning expertise
- Working independently
- Efficient driving
- Problem-solving
- Time management
- Excellent driving skills
- Multitasking and organization
- Attention to detail
- Customer service
- Heavy lifting
Timeline
Favor Runner
Self Employed
01.2023 - Current
Dsp Driver
Josken Solution
08.2019 - Current
High School Diploma -
Fox Tech
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