Juan Valdez Padilla
Bloomfield,New Jersey
Summary
Dynamic and results-driven manager with extensive experience in the FMCG industry and a proven track record of effective leadership. Skilled in enhancing productivity, boosting customer satisfaction, and driving revenue growth. Committed to streamlining processes and harnessing the full potential of employees. Seasoned Sales Manager with over 20 years of expertise in sales development and optimization. Known for building and maintaining strong client relationships through attentive service and ongoing support. Proficient in developing and executing marketing strategies, product promotions, and merchandising initiatives to achieve market penetration. Demonstrated success in expanding network connections through compelling brand representation. Goal-oriented manager with distinguished experience in FMCG industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
12
12
years of professional experience
Work History
Customer Development Manager
Colgate Palmolive (DR) Inc.
07.2017 - 05.2024
- Achieved annual sales growth across all customers, representing 9.8% of SOB (monthly average of USD$1.1MM)
- Aligned customer KPI's with CP indicators in 2 independent distributors
- Development and implementation of stands at Top Customers Events of North Area
- Conducted Sales Training for DSRs nationwide, focused on 5P execution, sales process, and negotiation
- Strengthened commercial relations with top customers of the zone through business review meetings.
- Streamlined sales routes for greater efficiency, resulting in a 10% increase in customer coverage.
- Enhanced Share of Market (SOM) and Distribution Levels within our Core Area.
- Successfully developed and implemented KPI tracking reports
Improved penetration of our existing portfolio and effectively distributed new products. - Consistently exceeded monthly sales targets, earning recognition as the CDM of the year in 2018.
- Delivered compelling presentations to executive-level decision-makers, securing new business deals and expanding the company''s client base.
- Established long-term relationships with clients through effective communication and personalized service.
Customer Development Executive
Colgate Palmolive (DR) Inc.
07.2012 - 06.2017
- Equipped distributor supervision team with comprehensive training and coaching to empower them with necessary tools, skills, and expertise for effective team tracking and result delivery
- Consistently surpassed monthly sales targets, earning recognition as CDE of year in 2014
- Executed Sell Out activities in supermarkets and with indirect wholesaler customers, resulting in increased sales and maintenance of optimal inventory levels.
- Provided comprehensive support during product launches, coordinating efforts across multiple teams to ensure successful outcomes.
- Evaluated competitors'' offerings to maintain competitive edge in market by adapting strategies accordingly.
In Store Management Coordinator - North Area
Colgate Palmolive (DR) Inc.
01.2012 - 08.2012
- Restructured merchandise team, broadening range of services to include indirect channel customers.
- Enhanced efficiency of merchant call values, resulting in improved service levels.
- Successfully implemented products visibility plans, boosting product exhibition levels in supermarkets.
- Ensure compliance with placement of all pop materials in timely manner, guaranteeing excellent execution at points of sale.
- Effective follow up & management of approximately 30 merchandisers.
- Managed key stakeholder relationships to ensure positive outcomes for projects while maintaining open lines of communication between all parties involved in decision-making process.
- Monitored industry trends to identify areas of opportunity or potential threats to business''s competitive position in market.
Education
MBA - Business Administration with a Concentration in International Business
Pontificia Universidad Católica Madre Y Maestra (PUCMM)
Dominican Republic12.2011
Bachelor Degree - Marketing
Universidad Tecnológica De Santiago
Dominican Republic12.2003
Skills
- Sales Planning and Processes
- Business Analytics
- Goal Setting and Achievement
- Problem-Solving Abilities
- Customer Management
- Staff Supervision
- Territory Management
- Data-driven decision-making
- Teamwork and Collaboration
- Communication Skills
- Organizational Skills
- Adaptability and Flexibility
- Relationship Building
- Staff Training and Development
Volunteer Experience
Over the past five years, I've actively engaged in volunteer work with several non-profit organizations. This has included mentoring at-risk youth, participating in environmental cleanup initiatives, and coordinating community and church events. Through these experiences, I've honed my ability to empathize, collaborate effectively within teams, and take on leadership responsibilities. My dedication to volunteerism stems from a deep-seated belief in the power of community-driven action to enact positive change. I am committed to continuing my involvement in volunteer efforts and leveraging my skills to make meaningful contributions to society.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Customer Development Manager
Colgate Palmolive (DR) Inc.
07.2017 - 05.2024
Customer Development Executive
Colgate Palmolive (DR) Inc.
07.2012 - 06.2017
In Store Management Coordinator - North Area
Colgate Palmolive (DR) Inc.
01.2012 - 08.2012
MBA - Business Administration with a Concentration in International Business
Pontificia Universidad Católica Madre Y Maestra (PUCMM)
Bachelor Degree - Marketing
Universidad Tecnológica De Santiago
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