Juan S. Valencia Galvan
El Paso
Summary
Experienced professional with a strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Highly valued for teamwork and reliability, while remaining adaptable to changing demands and focused on achieving results. Effective communicator with a solid understanding of surveillance systems and inmate management. Demonstrates a track record of maintaining security and order in detention facilities, utilizing strong communication and conflict resolution skills to ensure the safety of detainees and staff. Proven ability to effectively manage high-pressure situations and adapt to dynamic environments.
Overview
9
9
years of professional experience
Work History
Detention Officer
Paragon Security Systems
07.2024 - Current
- Execute comprehensive pat-downs and searches for weapons, money, devices or any other restricted items when detainees enter the processing center through Intake.
- Collaborate with agents to maintain safety protocols inside the processing facility.
- Produce accurate reports documenting detainee health status, release dates, and additional conditions during duty at Hospital Watch.
- Work in tandem with Processing Coordinators and medical teams to fulfill detainee needs.
- Facilitate transportation of detainees alongside Border Patrol Agents or Processing Coordinators to the processing facility. TCU*
- Prepare and secure individuals; shackled, for timely departures as per schedule.
- Facilitate operations at CPC for CBP through efficient coordination of intake, outtake, amenities, and security tasks.
- Facilitate shower operations through effective scanning and relocation of bodies between pods.
- Demonstrate strong communication skills with CBP agents.
- Possess level 3 security certification in Texas; New Mexico certification presently underway.
Sergeant E-5, 12N Horizontal Construction Engineer
United States Army Reserves
12.2018 - Current
- Military professional with experience in superior time management, interpersonal skills, administrative accountability and supply management
- Successfully supervise & oversee operations for a small group of no less than 10 individuals
- Experienced with transportation management, coordinating planning, & logistics operations
- Cross-trained on Petroleum Supply Specialist MOS, managed distribution of petroleum fueling projects and assignments; Maintained and operated functions (i.e
- Maintaining pressures) of a fuel farm to include: pumps, tankers and pipelines
- 7 years of experience in servicing, operating, inspecting, and providing preventative maintenance on various heavy equipment and electrical equipment
- Attended and completed classroom sessions and hands-on training to gain knowledge, skills for servicing and operating mechanical equipment and motor components
- Supervisor: SSG Borrego (Squad Leader) (915) 487-9885
Security Guard/ Porter/ Caregiver
Deployed Services
01.2023 - 07.2024
- Proactively scan for potential threats stemming from criminal activity or life safety issues
- Proactively seek out and develop rapport with customers by assessing what is important to them and addressing it
- Watch for irregular or unusual conditions that may create security concerns or safety hazards
- Liaison with local law enforcement
- Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post
- Assist with basic first aid and make emergency notifications, if needed
- Facilitate various guest services, including transportation and area attraction inquiries
- Other duties as assigned
Laborer/Stocker
Global Reach Mini Mall
05.2022 - 01.2023
- As a Laborer at the Exchange, I was responsible for efficiently unloading, moving, stocking, and pricing merchandise which ranges across a wide variety of items across all departments
- You will perform minor facility maintenance and contribute to the cleanliness of the store, both inside and outside
Salesman
Drivenow
06.2021 - 04.2022
- Greet and guide customer as they appear on the lot to proceed into the sales process
- Assist in setting up the sales lot or the showroom floor for promotions and to put new models on display
- Make calls and send emails to your clients to generate business and continue relationships
- Present products by understanding characteristics, capabilities, and features; comparing competitive models; inspecting automobiles; taking drives; explaining warranties and services
- Take customers on test drives while explaining the technological and safety features of our vehicles
Stocker/ Customer Service
Wal-Mart
05.2016 - 03.2021
- Make available all incoming stocks to the appropriate sections of the department
- Label, inspect, and verify all incoming orders and also store them up in the central supply
- Record all data and also stock items either via the use of a computer or manually
- Adjust all errors and also document discrepancies
- Convey freight from the truck to the floor for proper placement
- Sort the items delivered
- Make sure that the right quantity of items is delivered
- Make sure that all excess materials are properly stored in the storage rooms
- Handle all the stock inventories and recheck them to ensure that they are accurate
- Place the price tags properly on the items and make sure that the barcodes are placed correctly
Education
High School Diploma -
Compton High School
Certificate - IT (comTIA A+)
Ignited online schooling for the US Military soldiers
02.2025
Skills
- Excel
- Public Speaking
- Strategic Planning
- Problem Resolution
- Customer Service Oriented
- Time Management
- Computer Competency
- Effective Team leader and member
- Data Management
- Strong Verbal Communicator
- Critical Thinking
- Attention to Detail
- Patience
- Organization
- Great multi-tasker
- Personable team member who comfortably interacts with people with diverse backgrounds and in diverse settings
- Always keeping a positive attitude
Hobbies and Interests
- Meeting and interacting with new people
- Politics
- Public Speaking
- Staying Organized
- Astronomy
- Soccer
- Reading
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Detention Officer
Paragon Security Systems
07.2024 - Current
Security Guard/ Porter/ Caregiver
Deployed Services
01.2023 - 07.2024
Laborer/Stocker
Global Reach Mini Mall
05.2022 - 01.2023
Salesman
Drivenow
06.2021 - 04.2022
Sergeant E-5, 12N Horizontal Construction Engineer
United States Army Reserves
12.2018 - Current
Stocker/ Customer Service
Wal-Mart
05.2016 - 03.2021
High School Diploma -
Compton High School
Certificate - IT (comTIA A+)
Ignited online schooling for the US Military soldiers
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