Forward-thinking team leader skilled . Proactive and hardworking individual focused on continuous improvement. Excellent skills with customer service and satisfaction
Overview
6
6
years of professional experience
Work History
Health Care Coordinator
Pacific Dental Services
02.2024 - Current
Improved patient satisfaction by coordinating timely and efficient dental services.
Enhanced interdisciplinary communication by organizing regular meetings and sharing vital information among team members.
Assisting patients in navigating the health dental system by providing education on insurance coverage, financial resources, and available support services.
Managed sensitive patient information with utmost confidentiality according to HIPAA regulations and organizational guidelines.
Scheduling surgeries and appointments, managed pre-certifications and verified insurance coverage.
Distribution Technician
Science Care
09.2022 - 01.2024
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Managed and maintained warehouse to comply with company policies and federal regulations.
Scheduled pickups and deliveries to maintain smooth operations.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Project Manager
BBVA Bank
06.2018 - 10.2021
Identified plans and resources required to meet project goals and objectives.
Managed projects from procurement to commission.
Developed and initiated projects, managed costs, and monitored performance.
Achieved project deadlines by coordinating with contractors to manage performance.
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
Education
Industrial Engineer - Engineering
El Bosque University
Bogotá Colombia
02.2019
Skills
Focus and Follow-Through
Motivational Leadership
Problem Anticipation and Resolution
Administrative Management
Coordination of any assigned task
Continuous Improvement Projects
Process and Performance Improvement
Route Optimization
Strategic Vision
Critical Thinking
Budget Development
Timeline
Health Care Coordinator
Pacific Dental Services
02.2024 - Current
Distribution Technician
Science Care
09.2022 - 01.2024
Project Manager
BBVA Bank
06.2018 - 10.2021
Industrial Engineer - Engineering
El Bosque University
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