Juan Velez
Gilbert,AZ
Summary
Ride-share Driver with over 5 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. Experienced Ready Mix Driver delivers concrete batches to customer locations with proper slump and temperature. Knowledgeable about inspecting, cleaning and maintaining equipment and vehicles to maximize productivity. Achieved CDL License.
Overview
7
7
years of professional experience
Work History
Rideshare Driver
Uber
06.2020 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Completed more than 3,000 rides.
- Working 10 hours daily Monday-Saturday
- Picked up riders at designated locations and greeted upon vehicle entry.
HVAC Installer
Self-employed
05.2017 - Current
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Installed components to improve HVAC system performance.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
Ready Mix Driver
CEMEX
04.2024 - 10.2024
- Planned efficient routes by accounting for traffic, road conditions and construction.
- Optimized routes for efficient deliveries using GPS technology and knowledge of local traffic patterns.
- Enhanced customer satisfaction by delivering ready mix concrete promptly and accurately.
- Navigated challenging road conditions and construction sites safely, minimizing potential hazards or accidents.
- Supported team success by actively participating in onsite meetings, driver trainings, and performance evaluations.
Delivery Driver
Amazon
08.2021 - 09.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Assisted as a backup for other coworkers who didn't finish their route.
Education
Industrial Engineering - Industrial Engineering
Engineering School Of Mexico
05.2024
High School Diploma -
Estrella High School
Avondale, AZ05.2017
Skills
- Mathematical Skills
- Microsoft Windows
- Personnel Engagement
- Driver Hiring
- Service Dispatching
- Customer Satisfaction
- Navigational Tools
- Strong Working Relationships
- Control Optimization
- Operational Efficiency
- Customer Relations
- Spanish Interpreting
- Computer Skills
- Vehicle assessment
- Attention to Detail
Timeline
Ready Mix Driver
CEMEX
04.2024 - 10.2024
Delivery Driver
Amazon
08.2021 - 09.2022
Rideshare Driver
Uber
06.2020 - Current
HVAC Installer
Self-employed
05.2017 - Current
High School Diploma -
Estrella High School
Industrial Engineering - Industrial Engineering
Engineering School Of Mexico