Juan Williams
Charlotte,NC
Overview
16
16
years of professional experience
Work History
Janitorial Staff Member
Ortega Cleaning Services
01.2021 - 05.2023
Cleaned call centers, portable toilets, handled chemicals
Call Center Representative
Sitel
01.2015 - 01.2017
Worked for Citizens Bank in the credit card department for MASTERCARD.
Collections Agent
Integrity Solutions
01.2013 - 01.2015
Worked with Sprint and Charter Communications as a sales, collections and customer service agent
Technical Support Representative
LG Electronics Inc
01.2011 - 01.2012
Provided tech support for Home Appliances
Retention Agent
Cricket Wireless
01.2009 - 01.2011
Worked with NCO group
Collections Agent
NARS
01.2007 - 01.2009
Worked with the FORD MOTOR credit department
Education
High School Diploma -
Balboa High School, Panama, Panama
Republic Of Panama08.1987
Skills
Good customer service skills
Bilingual-English and Spanish
Timeline
Janitorial Staff Member
Ortega Cleaning Services
01.2021 - 05.2023
Call Center Representative
Sitel
01.2015 - 01.2017
Collections Agent
Integrity Solutions
01.2013 - 01.2015
Technical Support Representative
LG Electronics Inc
01.2011 - 01.2012
Retention Agent
Cricket Wireless
01.2009 - 01.2011
Collections Agent
NARS
01.2007 - 01.2009
High School Diploma -
Balboa High School, Panama, Panama
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