Juan Zayas Cruz
Milton
Summary
Dedicated military veteran with eight years of experience in supervision, logistics, law enforcement, and leadership, serving as Primary Supply Custodian, Narcotic Custodian, Government Purchase Card Holder, and Supervisor. Proven expertise in managing thousands of dollars in inventories with 100% accountability, rigorous compliance with DoD supply regulations, and secure handling of controlled substances and tactical gear. Accomplished leader who trained and mentored diverse teams, streamlined supply workflows to reduce discrepancies by over 25%, and maintained mission readiness under high-tempo conditions. Bilingual in English and Spanish, proficient with GSA Army systems, Microsoft Word, Excel, Teams and holder of an active Secret security clearance—ready to apply military-honed discipline and process-improvement skills as a Supply Technical.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Military Working Dog Trainer
Army
04.2024 - Current
- Responsible for the planning and maintaining the proper training of 14 MWD teams; resulted in a 95% certification ratio during fiscal year 2024.
- Employed positive reinforcement with MWD using different training methods, voice rewards, and toy rewards.
- Evaluated canines to determine temperaments, abilities, and aptitudes for training.
- Watched dogs for triggers, signs of aggression, and pack behaviors to formulate possible solutions.
- Train dogs in a variety of roles, including patrol, detection, and search.
- Ensure MWD teams are ready for missions and emergency calls, including Conus and Oconus operations.
- Ensure the dogs are well-fed, groomed, and healthy.
- Maintain kennels and equipment, and store and account for training aids.
- Meet and maintain training and certification standards.
- Salary: $51,000.00 USD Per Year
- Hours per week: 40
Narcotics custodian
Army
07.2023 - 08.2025
- Cataloging, storing, and tracking narcotics with a total value of more than $50,000.00.
- Maintaining a detailed inventory of all items.
- Ensuring the proper chain of custody to prevent tampering or contamination.
- Conducting regular audits to ensure compliance with legal standards.
- Staying updated DEA on laws and regulations related to narcotics.
- Participating in training and professional development.
- Hours per week: 40
Government Purchase Card Holder
Army
05.2023 - 08.2025
- Supported continued monitoring, auditing and reporting to drive compliance and optimize credit card processing.
- Implemented credit card account maintenance procedures to determine accuracy of customer information and compliance with federal regulations.
- Coordinated with other departments to verify timely and accurate processing of credit card applications and payments.
- Established achievement targets and identified actions to reach objectives and operational goals.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Used U.S. Bank to authorize and monitor purchase orders and consumables.
- Purchased new products and oversaw inventory stocking and availability.
- Salary: $0.00 USD Without Compensation
- Hours per week: 40
Shift Leader
Army
04.2023 - 08.2025
- Maintained property and equipment inventory and crew assignments.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance.
- Distributed necessary tasks and duties during each shift.
- Salary: $51,000.00 USD Per Year
- Hours per week: 40
Plans Operations Officer
Army
05.2022 - 03.2023
- Directed operations in complex and challenging environments.
- Monitored and assessed mission progress and provided updates to command.
- Devised and implemented battle plans to achieve tactical objectives.
- Handled administrative requirements, maintained records and submitted operational report.
- Planned and coordinated tactical movements of personnel and equipment.
- Salary: $51,000.00 USD Per Year
- Hours per week: 40
MWD Handler/Team Manager
Army
01.2019 - 04.2022
- Evaluation employee performance and coached team members, increasing quality of work and employee motivation.
- Led employee relations through effective communication, coaching, training, and development.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed detailed plans based on broad guidance and direction.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Salary: $35,020.00 USD Per Year
- Hours per week: 40
Military Working Dog Handler
Army
01.2018 - 12.2018
- Responsible for the daily care, grooming, and welfare of their assigned military working dog. This includes meeting and maintaining training and certification standards.
- Conduct searches of buildings, vehicles, and open areas with the Military Working Dog to detect explosives or illegal drugs. They may also locate lost or wanted people.
- Conducted Random Antiterrorism Measures (RAMs) and Entry Control Point (ECPs) serches to ensure the safety of all the property and authorized personnel.
- Participate in tactical drills, battle procedures, convoys, military operations, and antiterrorism duties.
- Participate in emergency recovery operations, such as disaster relief and emergency calls through 911 dispatch.
- Prepare and conduct demonstrations of basic obedience and patrol tasks, including on/off leash obedience and controlled aggression on military working dog handling.
- Salary: $30,322.00 USD Per Year
- Hours per week: 40
Trainee
Army
01.2017 - 12.2017
- Performed as a fire team member during situational training and infantry-dismounted battle drills.
- Maintained the required level of proficiency in the use of firearms.
- Secured and protected military property, assets, and personnel.
- Assembled, disassembled, and maintained various weapons for operational readiness.
- Salary: $28,530.00 USD Per Year
- Hours per week: 40
Warehouse worker
Walmart
02.2012 - 12.2017
- Consistently lifted materials weighing as much as 70+ pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Helped train new employees in safe practices and warehouse procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Salary: $600.00 USD Bi-weekly
- Hours per week: 40
Floor Associate
Walmart
01.2009 - 01.2012
- Communication with customers actively and proactively to provide product information and advice.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Learned and adapted quickly to new technology and software applications.
- Informed customers of current store promotions to encourage additional sales purchases.
- Salary: $600.00 USD Bi-weekly
- Hours per week: 40
Cashier
Walmart
12.2007 - 12.2009
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Salary: $650.00 USD Bi-weekly
- Hours per week: 40
Education
Bachelor's degree - Science of Criminal Justice
Columbia Southern University
Orange Beach, AL12.2025
Associate's degree - Science of Criminal Justice
Columbia Southern University
Orange Beach, AL10.2023
High school diploma or equivalent - undefined
Jose F. Zayas
Coamo, PR05.2003
Skills
- Technology Application
- Stress management techniques
- Customer Service
- Performance evaluation
- Technical Competence
- Training program development
- Critical thinking
- Operational efficiency
- Warehouse operations
- Documentation management
- Attention to Detail
- Reasoning
Affiliations
The National Society of Leaderships and Success Member - Member
Certification
- Certified Military Working Dog Trainer/Kennels Master, 341st Trainer Squadron, 16 April 2024
- Conventional Physical Security and Crime Prevention Training, 27 Oct 2023
- Certified Government Purchase Card Holder, May 2023
- Certified Unit Prevention Leader, April 2023
- Supervisor Leader Course, 04 Mar 2022
- Basic Leadership Training, 25 Oct 2019
- Certified Military Working Dog Handler, 06 Dec 2017
Languages
Spanish
Spoken Advanced
Written Advanced
Read Advanced
English
Spoken Intermediate
Written Intermediate
Read Intermediate
Timeline
Military Working Dog Trainer
Army
04.2024 - Current
Narcotics custodian
Army
07.2023 - 08.2025
Government Purchase Card Holder
Army
05.2023 - 08.2025
Shift Leader
Army
04.2023 - 08.2025
Plans Operations Officer
Army
05.2022 - 03.2023
MWD Handler/Team Manager
Army
01.2019 - 04.2022
Military Working Dog Handler
Army
01.2018 - 12.2018
Trainee
Army
01.2017 - 12.2017
Warehouse worker
Walmart
02.2012 - 12.2017
Floor Associate
Walmart
01.2009 - 01.2012
Cashier
Walmart
12.2007 - 12.2009
Associate's degree - Science of Criminal Justice
Columbia Southern University
High school diploma or equivalent - undefined
Jose F. Zayas
Bachelor's degree - Science of Criminal Justice
Columbia Southern University
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