JUANA BROOKS

- Facilitated patient intake processes while verifying insurance details for accuracy.
- Administered vital signs, injections, venipuncture, and EKGs to support clinical staff.
- Maintained HIPAA compliance and assisted providers during patient consultations.
- Scheduled patient appointments and utilized bilingual skills for effective communication.
- Managed medical records efficiently and ensured prompt follow-up on lab test results.

• Provided clinical support through accurate medical translation from English to Spanish.
• Scheduled appointments and managed patient flow efficiently.
• Answered phone calls and messages to address inquiries promptly.
• Operated autoclave for sterilizing instruments, ensuring compliance with safety standards.
• Conducted EKG procedures and recorded vital signs accurately.
• Maintained electronic medical records (EMR) to support streamlined patient care.
• Performed retinal eye exams, contributing to comprehensive patient assessments.

• Managed back office inventory to ensure optimal stock levels and seamless operations.
• Conducted insurance verification to maintain accurate patient billing information.
• Scheduled appointments efficiently, enhancing clinic workflow.
• Certified in performing audiometry tests, ensuring precise hearing assessments.
• Coordinated vaccine distribution as a dedicated vaccine coordinator.
• Executed Medi-Cal billing to ensure timely reimbursement.
• Assisted physician in procedures to support patient care.
• Administered injections and performed venipuncture with precision.
• Delivered accurate translation from English to Spanish
• Supported initiatives to ensure thorough audit preparation.

• Prepared treatment areas for patient sessions to ensure optimal readiness.
• Supported patients during exercises and therapy sessions for effective rehabilitation.
• Maintained cleanliness and organization of therapy equipment and supplies for safety.
• Recorded patient progress and updated medical records accurately for compliance.
• Educated patients on proper execution of home exercises as directed by physical therapist.
• Assisted in application of traction devices to enhance treatment outcomes.
• Delivered massage therapy under supervision of licensed physical therapist to relieve pain.
• Applied modalities including electrical stimulation, ultrasound, and thermal packs as instructed.

• Conducted x-rays and maintained accurate imaging records.
• Administered vital sign assessments and injections to patients.
• Assisted physicians with various medical procedures to enhance patient care.
• Executed cast removals in accordance with established protocols.
• Facilitated worker's compensation intake processes for efficient claims handling.
• Managed phone communications, ensuring timely relay of messages between patients and physicians.
• Coordinated updates on patient conditions and refill requests to optimize treatment plans.
• Maintained clean examination rooms, ensuring availability of necessary supplies for patient visits.
• wound management for post-operative care