Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Store Manager
Total Wireless
06.2024 - Current
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Frac Equipment Operator II
Calfrac Well Services
01.2024 - 06.2024
Ensured proper calibration of equipment prior to use, optimizing performance and minimizing any potential discrepancies in measurements.
Optimized rig-up and rig-down processes through effective coordination with crew members, minimizing job completion time.
Maintained a strong working knowledge of various frac-related tools and technology advancements to stay current in the field.
Improved communication within the team by providing clear instructions during high-pressure situations, resulting in reduced errors.
Assisted in training new hires on frac equipment operation procedures, promoting consistent performance across the team.
Frac Equipment Operator I
Liberty Oil Services
10.2021 - 01.2024
Collaborated with supervisors to address any equipment malfunctions promptly, ensuring minimal disruption to operations.
Optimized rig-up and rig-down processes through effective coordination with crew members, minimizing job completion time.
Maintained a strong working knowledge of various frac-related tools and technology advancements to stay current in the field.
Reported operational deficiencies to supervisor and maintenance personnel to promote timely maintenance of equipment and prevent potential injuries.
Assisted in training new hires on frac equipment operation procedures, promoting consistent performance across the team.
Project Supervisor
Klein Roofing
01.2020 - 10.2021
Delivered completed projects on time by prioritizing multiple tasks.
Achieved on-time completion of all projects by effectively delegating tasks and monitoring progress.
Provided status updates for projects, delivering information to all stakeholders.
Partnered with project team members to identify and quickly address problems.
Exceeded client expectations in delivering comprehensive solutions that addressed their unique challenges and needs.
Welder's Apprentice
Bottomline Services
06.2018 - 01.2020
Removed excess slag with arc-cutting, grinding, and using other equipment.
Interpreted verbal and written instructions from work orders and welding blueprints.
Blew out machines, checked welding leads, and wiring and changed filters for preventive maintenance.
Calibrated flow and pressure settings to build and maintain flames.
Maintained safety by wearing protective equipment, staying alert and following procedures.
Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.
Education
High School Diploma -
Donna North High School
Donna, TX
06-2018
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Team leadership and coaching
Recruiting and hiring
Operations management
Leadership development
Staff management
Bank deposit procedures
Performance reviews
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Store Manager
Total Wireless
06.2024 - Current
Frac Equipment Operator II
Calfrac Well Services
01.2024 - 06.2024
Frac Equipment Operator I
Liberty Oil Services
10.2021 - 01.2024
Project Supervisor
Klein Roofing
01.2020 - 10.2021
Welder's Apprentice
Bottomline Services
06.2018 - 01.2020
High School Diploma -
Donna North High School
Similar Profiles
Melissa Arellano MilanMelissa Arellano Milan
Sales Representative at Total WirelessSales Representative at Total Wireless