JUANA GALVAN
Sacramento,CA
Summary
Experienced with personnel management, including employee records and benefit administration. Utilizes effective communication to enhance team collaboration and support HR functions. Strong understanding of recruitment processes and conflict resolution.
Overview
10
10
years of professional experience
Work History
Personnel Technician II – Human Resources
Sacramento City Unified School District
01.2024 - Current
- Coordinate onboarding, personnel transactions, and employee record management for classified and certificated staff
- Review, audit, and process HR actions to ensure compliance with district policies, union agreements, and state regulations
- Collaborate with site administrators regarding employment status, salary placement, and leave processes
- Maintain accurate and confidential employee data within HRIS systems
- Provide high-volume customer service and respond to employee and departmental inquiries
Human Resource Assistant
Villara Building System
01.2022 - 01.2024
- Supported recruitment processes including candidate coordination and placement activities
- Maintained and audited personnel records to ensure compliance with company policies and HR laws
- Processed HR transactions related to payroll, benefits, and employee changes
- Prepared and maintained sensitive employee documentation with accuracy and confidentiality
- Verified certifications and licenses and assisted with salary placement processes
- Provided day-to-day administrative and operational support to HR leadership
Business Service Specialist II
Cox Automotive
01.2019 - 01.2022
- Performed audits and documentation reviews to ensure compliance with internal controls and DMV regulations
- Maintained accurate operational records and supported reporting processes
- Assisted with inventory and business operations in a high-volume environment
- Communicated with internal and external partners to resolve issues and provide updates
- Utilized systems including Salesforce, CAS, and CAOLRS to track and verify data
Teller
JP Morgan Chase
01.2018 - 01.2019
- Processed high-volume financial transactions including loans, credit cards, and mortgage payments
- Answered customer inquiries related to accounts, fees, and services
- Maintained accuracy in cash handling and completed daily audits
- Built strong customer relationships through professional and friendly service
Employee Relations Assistant
Volt Workforce Solutions
01.2016 - 01.2018
- Supported recruitment, onboarding, and offboarding processes
- Conducted background checks and verified employment eligibility documentation
- Maintained and reviewed employee data for accuracy and completeness
- Assisted in communicating HR policies related to compensation and benefits
- Supported HR reporting and data collection for internal use
Education
High School Diploma -
Luther Burbank High School
No Degree - Business Administration And Management
Sacramento City College
Sacramento, CA2028
Skills
- Data reporting, auditing & accuracy
- Compliance & regulatory support
- Records and documentation management
- Highly organized and dependable
- Collaborative and approachable communication
- Bilingual (Spanish)
- Microsoft Office
- Google Workspace
- Salesforce
- CAS
- CAOLRS
- HRIS Systems
- Employee relations
- Recruitment and selection
- Background checks
- HR policies and procedures
Languages
Spanish
Native or Bilingual
Timeline
Personnel Technician II – Human Resources
Sacramento City Unified School District
01.2024 - Current
Human Resource Assistant
Villara Building System
01.2022 - 01.2024
Business Service Specialist II
Cox Automotive
01.2019 - 01.2022
Teller
JP Morgan Chase
01.2018 - 01.2019
Employee Relations Assistant
Volt Workforce Solutions
01.2016 - 01.2018
High School Diploma -
Luther Burbank High School
No Degree - Business Administration And Management
Sacramento City College